Availability for Switzerland

General Topics
21

:smile: Thanks for the form. I signed up.

22

I donā€™t have any experience, but Tuxedo will be my fallback solution if my 8yo current laptop dies before I can order a framework in timeā€¦

Judging by my past luck, Iā€™ll probably order from a different brand about 2-10 days before framework announces the availability for Switzerland :joy:

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23

Hi all, desperately waiting for any news about availability in CH! Hope it will be very soon, I am in need of a new laptop an a Framework 13 would be my first pick.

Cheers

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24

So there was this same topic in 2020, it was locked in 2023.

Promises of soon, engineering for Swiss Keyboards, but:

Itā€™s now the middle of 2024, shipping to Switzerland or at least importing to Switzerland without losing warranty support is still not possible.

Is it safe to assume itā€™s never going to happen and I can just buy any other laptop or are there any updates or timelines?

26

Everything is possible! I kind of lost hope that FW would ever come to where I live (Finland). And finally after few years its finally coming later this month.

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27

It is just not worth waiting for a device which the company behind doesnt even have a clear communication.

I just bought a Lenovo device. This will last for the next years. No need to wait.

28

Is there a link/reference that could be posted here ?

30

Topic was already merged to this thread

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31

So, no news, I guess :slight_smile:

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32

Iā€™ve been waiting for a year for the opportunity to order.

Worse than no shipping in Switzerland is not knowing why.

Is shipping time-consuming or complicated?

Or that there is no Swiss layout? (too small a clientele)

I would have no problem with a German layout. And most people probably wouldnā€™t either. In the worst case, you can also use a blank layout and stick the letters and numbers on yourself.

And if shipping or import is the problem, then at least the option of issuing an invoice for Switzerland and sending it to a German postal parcel center.
But that doesnā€™t work either.

There are certainly many options, but without knowing what the problems are, itā€™s difficult.
And unfortunately, framework isnā€™t entirely clear on this matter.

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34

Letā€™s be optimistic!

From the keyboard layouts proposed in Request: Review of Framework Laptop 16 Keyboard Layouts there are only 7 (out of 21) countries associated to a keyboard layout that are still not served! And in Europe it is only Hungary and Switzerland.

I hope Framework will start shipping to Switzerland before 2025. I would be a great Christmas present for myself :slight_smile:

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35

Very good approach. Letā€™s stay optimistic

Iā€™m just wondering why freight forwarding or parcel shops were not strictly prohibited by Framwork before.
I got a Framework of the first series shipped to my parcel shop, paid by swiss credit card. Unfortunately I lost this device and now they make it very hard to order a new one.

Never experienced such a case with a product before.
Is it not the consumers responsibility in which country he wants to use his device??!!

The Framework laptops obviously come with a CE declaration. So from the legal side i see no issue.

36

As far as I can remember, it has always been prohibited. But one might not have realized unless they read through the terms. And I donā€™t know if the automated system to catch attempts was good in the earlier days.

Afraid not. A buyer is entering into a business relationship with a seller. And there is a contract that needs to be valid, especially for the warranty, which is an ongoing business relationship. If Framework does not have official authorization to sell in a certain country, then this is a problem. It seems a lot of other companies are either big enough that they have approval for everyplace they care about, or are small enough that they just try to ignore the issues. But ignoring the issue is very much not a good option for Framework, being that they do wish to get official authorization for everyplace they can. And violating local laws & regulations is probably a good way to get officials to slow your application, more than they already do, or just straight kill it.

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37

That is not the issue, the problem is does Framework have a valid tax relationship with the Swiss Government. Until that is set up then they wonā€™t be shipping to Switzerland.

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38

Amazing that now you ship to all countries in the EU :+1: .
Maybe you can continue by including the last remanining EEA states neyt :wink: (Iceland, Norway and Switzerland). Continue like this youā€™re killing it.

39

Switzerland is not in the EEA, Liechtenstein is. Switzerland is EFTA

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40

Just wanted to add my voice as another swiss resident who would really like to buy both a framework 13 and framework 16. I hope it will become possible in 2025. :slight_smile:

41

Framework has no respect for swiss people. There is absolutely no information since years. I dont want a PC from such a company anymore.

42

Itā€™s not their fault if there are regulatory hurdles that are beyond their control. Iā€™m sure they wouldnā€™t hesitate to bring it there if all it took was the press of a button.

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43

Itā€™s good that nobody forces you to buy from them.