EDIT: Switching this into as guide. Will mirror it on the Knowledge Base article as well. Ideally, this is supposed to be done before you get the input cover, but for the those kits still in the wild, this is the approach.
Today, I would like to ask for community help sharing you experiences in using LVFS to update the firmware on your fingerprint reader.
Before you all rush out and try doing this, please hold up.
There are key things that need to be recognized that I feel were missed in our previous attempts.
- Ubuntu 22.04 and Fedora 39 GNOME, installed and fully updated - not Arch, Debian or etc. This is where I need testing. This is due to making sure we can match the fwupd versioning we tested against and also we have a fluid experience for our supported distros.
(If you want to help, but use another distro, please grab a spare drive and install/update Ubuntu 22.04 and Fedora 39 please. I will explain more shortly)
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Please do not, repeat, do not skip steps listed here or bounce over to fwupd documentation or other forum posts, we need to test the steps outlined here please.
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While this is marked as beta, it is on track to becoming our default method to getting your fingerprint reader into a compatible state with all distros. But as stated above, please do so using the steps I will be outlining on Ubuntu 22.04 and Fedora 39 GNOME.
Using Users in GNOME on Ubuntu 22.04 and Fedora 39 Shows an error
Now before we continue, I want to let you know if you are getting an error that looks like this:
If you’re seeing this when you try to register your fingerprint reader using our guides, then you are a candidate for the fingerprint reader firmware update.
If you are NOT seeing this error, your firmware is likely already up to date.
Continued in the next post below.