Brand new framework 16 won't turn on

Not yet. I’m heading out for a dentist appointment. I’ll try that when I get back.

keep us updated, since it is very odd that you’re not getting any display with 2 compatible RAM modules :confused:

Me myself are having slight of OS issue when it comes to installing a linux OS so far.

Doing 1 stick of ram worked

Swap that stick with 2nd one and if that works too. Then do same on 2nd slot if it wont work on 2nd slot, then you got defected slot.

I’m also having an issue where my framework says fans aren’t installed and the QR code leads to the graphics module needing to be installed but I checked and it was already installed by factory

Second slot works. One ram stick does not

So you can’t do 1 ram stick in 2nd slot?

I can. That works

Did you use both ram modules in slot 0 and then same in slot 1? Just 1 at time to see both modules can be detected in each slot.

@Floe_McGeown
Ok, so progress is being made. You have found a faulty RAM stick.
The FW16 works fine with just one RAM stick, so you can at least progress further now.
Now, " fans aren’t installed".
The fans go on something called an expansion bay.
From the title, it says you have a Nvidia 5070 graphics module in the expansion bay.
The fans are on the expansion bay, with the Nvidia GPU.
For some reason they are not being detected.
I would suggest following the instructions below on how to remove and re-insert the expansion bay, in case something has come loose or damaged during delivery. Also, once the Expansion bay has been removed, check for anything loose in the bay itself.