This is mostly a copy-paste from my Reit post: The key got more inconsistent over time, occasionally missing inputs, being incapable of long presses, an eventually it stoppe working. It was a U.S. English 1st gen keyboar. I eventually put in a support ticket, but I was out of warranty. So I bought…

I am having the exact same issue with the exact same key. First time it was in warranty and I got it replaced no issue. This second one also broke, but I decided to upgrade to the RGB variant, so here’s hoping that one doesn’t break either (its also a 2nd gen so maybe that will help too??).

I also had the D key fail on my FW 16 gen 1 US English keyboard. My RGB keyboard was delivered today, so hopefully that doesn’t run into the same issue.

I’m having a similar issue with my W key, I considered that maybe dust is somehow messing with it but I have no clue. I’m gonna clean the keyboard eventually to see if that’s the issue. Also the environmental story telling of “eath” and “har” is a pretty funny.

I had the same issue early on. D key specifically stopped working. I had to jump through hoops to send multiple videos to support at the time, but I did get a replacement that’s been holding strong for about a year now. Here’s hoping it continues to.

I developed the same issue recently around a year after purchase. Could it be a heat-related issue maybe? That part gets pretty hot under load, and of course that key gets used a lot while playing many games. Not thrilled at the prospect of dumping $60 on a replacement just to develop the same probl…

Thank god, I thought I was going insane. I’ve had the exact same issue specifically with the “D” key. My first FW 16 keyboard had only the “D” key die 14 months in (I assumed it was my own fault from typing too hard/playing FPS all the time, and just bought another without considering warranty) but…

Having the same issue over here. After aroun a year of usage, the key that shall not be name broke on my original keyboar, along with some others in the area (namely, S, Shift in combo with other keys, an A). I trie cleaning it, re-seating it, all manner of poking at it, an nothing seeme to work so …

I’ve gone ahead with requesting a replacement, the issue disappeared for like maybe an hour and came right back again. I’ve switched back and forth between my keyboards for weeks now, nothing of note other than the D being a problem on both. I do hope we get to the bottom of this.

Yup, I’m on my second RGB ANSI on my Framework 16 and the [D] key just started getting spotty again, not even had the laptop for a year. I otherwise really like it, just wish there was a filter on the intake and that the keyboards worked reliably. It doesn’t even seem to be based on usage. I type wa…

Same issue, with ‘D’ and to a lesser extent ‘F’, with the RGB Clear ANSI keyboard. I doubt the warranty would extend this long (from Batch 7), but if it’s a design flaw then maybe I’m entitled to a replacement anyway? Based on the other posts here I guess I’ll try going through support. Will report …

Broken D key (twice) on Framework Laptop 16

Community Support

YoshiRulz April 22, 2026, 1:49am 13

After a lot of back-and-forth with support, they confirmed the problem was with the keyboard (I could have told you that), and that it was no longer under warranty (as I’d assumed) so I was on my own. They wouldn’t even take the old one for recycling.

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Broken D key (twice) on Framework Laptop 16

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