- Linux
- 13th gen AMD 13’’ Laptop
Screen has big multi colored vertical lines on boot.
Is this a new Framework that you just received? Was it a DIY or prebuilt Framework?
You should contact support
https://frame.work/support#contact_support
Be aware that the forum here is primarily a community forum. Support from Framework staff themselves is not officially provided through the forum.
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Most likely that the screen is faulty, BUT it could just be the bootloader having an issue. What Linux are you trying to use? If you can try to boot from a Windows setup thumb drive. Are the lines still present?
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New just received DIY.
I tried booting nixos on it. I will see if kubuntu iso changes anything.
Support has been contacted.
Thanks guys.
1 Like