@Shawn_Lewis Of course I did This Framework Feature Isn't as Advertised. - Mainboard Testing. - YouTube
I have to agree with Elevated systems here.
I purchased this machine fully knowing that my leftover machines would be reusable. Now I’m learning that such features will be implemented “soon”.
To boast about a feature, only to change it AFTER the release of the product is very dissappointed and down right shady.
Gah damn it (so did I)
Ok, super important firmware update expected, hopefully before year’s end.
I had no plans on using this, but I find it incredibly aggravating that they promoted the laptop with this as a feature, without actually implementing it. I fully understand if they encountered issues pre-production - but I would have expected them to disclose it ahead of time. All they needed to do was say at any time before Batch 1 shipped, “We had hoped to have this working at launch, but ran into unexpected problems. Rather than halt production while resolving it, we have decided to release it as-is and intend to deploy a firmware update in the future. We will offer full refunds for any canceled pre-orders.”
It’s not the end of the world, but I honestly expected better. It feels disingenuous to promote it all this time, and then months later sneak in a statement on the forum about a future firmware update.
Or before the mainbords are available on the marketplace. I was definitely planing on buying at least a couple.
@CJ_Elevated, So was I. I am also planning to use the mainboard to run a drone at some point (cuz it has an AV1 encoder).
https://community.frame.work/t/can-the-motherboard-run-without-display-battery/1443/23
So they mess this one thing up and the obvious thing to do would be to… advocate for a company that is consistently anti consumer and anti right to repair at its very core? Sounds rational.
@Paulie420 I don’t understand. Is this a troll? You use /s implying your being sarcastic.
@Stuart_Wood is very correct.
If it is sarcasm then it’s some sort of advanced sarcasm I’ve never encountered before, and I’m a Brit.
It’ll need a battery for portability in that case then? Well you’re in luck my friend
(Sigh we totally hijacked this guys thread)
@Stuart_Wood, well yes but since the battery discharging is another source of heat and the intended platform is going to be water-cooled, I wasn’t planning on using the framework battery while in that form factor.
mistakes can happen, and i can’t really say they’re anti consumer just for this, but i’m expecting an explanation for why this happened and why they didn’t talk about it sooner.
maybe they thought it was working, and maybe it did work at one time pre-shipping, but then someone might have intentionally / unintentionally changed some part of the code, messing it up, and they only just now realized it stopped working
I don’t know how you are missing it, but it DOES work right now without a battery. You need a 100W power adapter and have no way to power cycle outside of enabling a bios feature, wake on power.
That said, pump your entitlement brakes just a bit. Why would a company as small as Framework still trying to meet demand for the laptop, focus on mainboard applications, when there still aren’t enough framework laptops out there to even really start thinking about custom uses?
Why when power drain in standby or audio issues are prevalent would they be focusing on improving a feature that a very small part of their customer base is even concerned about?
Perhaps many of you take for granted the complexities of a computer these days. Even the largest company have hardware issues and especially software issues.
If your idea of a company that supports right to repair and designs a laptop that lasts can be thwarted because the company is not perfect, then you need to be prepared to be disappointed. There will NEVER be such a company. If Microsoft, Apple, Dell, HP, etc. all can’t manage to make perfect products, no one can.
But seriously folks, look at the bigger picture. Nirav invested his OWN money to start this company. The computer industry is brutal and cut throat. There are many companies very much hoping that Framework fails.
Do as you wish, but my humble suggestion is that you just breath and take a chill pill.
I’m happily waiting for my second to ship in November.
Promises and communication aside, my biggest gripe with the video is that the whole board was being dismissed as e-waste, because of a simple and easily fixable limitation on a launch model. If you’re of the mindset that that board is e-waste because it can’t do the exact thing you want it to do right out of the box, then you’re a part of the e-waste problem. I appreciate knowing that the issue exists, and I’m glad that it’s under scrutiny. As a potential buyer I like to know these things and impartial review is important. It’s just that the whole e-waste angle really rubbed me the wrong way.
I tested with a 100W power supply (20V @5A) and it didn’t work. Also there is a surface mounted power switch on the mainboard but I also tried power on AC connect. And I expected it to work because they said it did. Simple as that.
Cuz it’s not a small part of their customer base. I think that more than 50% of the people who purchased a framework laptop did so based on that one key feature. But, they said it’s supposed to work, so I’m just gonna wait. I still have over 6 months before I really intend to use it outside of the case.
Ok, that makes sense.
I trust they will remedy the situation, but I can understand your disappointment.
I think you are WAY off there. Perhaps more if we are talking about customers who are thinking that they might eventually use the mainboard in that way. IE: if it isn’t ready right this second, it’ll be fine, because we’ll eventually get it.
I doubt that. Most people bought the laptop to use as a laptop.
So what percentage of people paid between $749 and $2,000 on a Framework laptop intending to remove the motherboard to use independently and dispose of (e-waste) or recycle the rest of the laptop? Anyone? Makes it a rather expensive motherboard.
OK, some people will want to buy just the motherboard to use for other purposes. Fine. Is the motherboard available to buy yet? No. There are other priorities like just fulfilling all the orders for the laptop.
Will the firmware update have been provided by the time the motherboard is available on the marketplace or people want to upgrade the laptop to a new motherboard and reuse the old one? I expect so.
I think some people are just getting their knickers in a twist. (I’m also a Brit and we do have some nice expressions.)
@CJ_Elevated I have also just seen that Framework commented on your video (which I hadn’t seen before my last post) that the updated firmware is already in beta testing. I do appreciate, though, that you pinned their comment. (Does @Paulie420 think Apple would have responded to a Youtube video?)
Yes, Framework could have made clear there was a delay in implementation but let us cut them some slack (I also do American expressions) for what they have achieved.