Recently noticed that pressing the cursor-down button’s left side pops the right side of the keycap off the switch; pressing the right side clicks it back on temporarily.
I didn’t try to force it to see if something broke or wore off; the laptop has only been in use for two weeks, and it’s very light use (few hours a day), so I’m wondering if this is common?
Seems like you are a special case, maybe one of a kind
It took about a week for Framework to send me a new input panel, which takes 4 or 5 min to replace. A lot easier than replacing just the keyboard, so ask for a whole input panel ideally.