Are you looking into the forum because you’re having potential issues with your Framework product? Before creating a post, we may have a guide, FAQ, or thread that can hopefully help!
In the body of your post, please include those following details.
Which OS (Operating System)?
Which release of your OS (Operating System / Windows 10, 11)? (if you are having a Linux related issue, please create your thread under the Linux subcategory)
Which Framework product (Laptop 13, Laptop 16, Laptop 12 or Desktop) and which generation (Intel 11th gen, Intel 12th gen , Intel 13th gen, Intel Ultra Serie
Not sure if Framework has a “no dead / stuck pixel” policy…but there’s always Framework Support if you need them to look into into. And since it’s brand new, you also have return period on your side.
Yeah, I’m not sure if there’s a “‘no’ dead / stuck pixel policy” for brand new units. Within warranty period, sure, aware of that. But I guess since it’s brand new within return period, it doesn’t need to be spelt out what the reason can / has to be.
Oh yeah, if still within the return period and you know it will bother you too much.
I didn’t see the OP say when he purchased it, though. And looking again, I don’t see anything said at all? Just the picture, plus the questions the forum prefills into the post box.
Just the picture, plus the questions the forum prefills into the post box.