Discrete GPU Unutilised by Framework 16

Community Support
1

Using the Framework 16 on windows 11 pro, I’ve already checked all the potential issues, faulty drivers (deleted and reinstalled), Force it through the windows settings (didn’t work). So far the only solution was the nuclear one of just plugging the DisplayPort connection straight into the 7700s. Which isn’t ideal, I want to be able to utilize the 7700s without having to mess with my ports every single time.

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As I understand it, the discrete GPU won’t be used until it’s actually needed by something like a game or other graphics program, since the dGPU takes a significant amount of battery power.

If it’s still not being used when you run a modern game, or a graphics program that can take advantage of a discrete GPU, I’d suggest contacting Framework’s support people. The dGPU might not be installed quite right.

1 Like
3

Yeah it wasn’t being utilised by Red Dead Redemption 2 of all things, I’ve contacted support already, hope there’ll be a good solution for it. I do doubt that it was an installation issue as the dGpu’s interconnects are installed by default and I’ve not messed with those

4

Maybe. A few have come from the factory with minor assembly problems – they’re trying to get thousands of machines out quickly after all, they’re bound to make a few mistakes. Framework Support will probably suggest checking the installation. I’d try describing it myself, but mine hasn’t arrived yet, so I’d have to guess at too much based solely on YouTube videos.

5

Yeah I’ve played a few other games and have had other issues, for example i’ve been playing Battlefield 2042 and like for the first 10 or so minutes, amazing time, 200 fps I’ve never had anything run this well, next thing I know it’s running like 20 fps for the rest of the session. Just checked it out and it’s the cpu thermal throttling because the fans can’t keep it in check.

6

I am having a sort of related issue and it appears to be since a driver update.
Things I’ve learned and tried:

  • I’m on the latest driver bundle from Framework and Windows Update says everything is up to date.
  • I have also updated my BIOS to the latest and run DDU in safe mode. Neither thing seems to have made any difference.
  • A full shutdown results in a black screen that never goes away (power light is on) when I turn it on next.
  • Long pressing the power button eventually shuts it down and restarting it from that point does show a picture again.
  • When Windows 11 finishes booting, everything is huge (low resolution mode) but seems to work fine.
  • Started a game (Enshrouded) and it reported that my computer doesn’t meet the min specs (which isn’t true obviously).
  • Once I saw that I checked Device Manager and my main GPU was disabled. It wasn’t me that had disabled it, and every time it refuses to boot properly, this is the outcome.
  • Re-enabling the main GPU makes it fine again and the re-enabled GPU works just fine for any games (at least until I shut off the laptop again).

I wish I could give you something that fixes this issue, but at the very least you should check to see if your main GPU has decided to disable itself in Device Manager and enable it if you see it’s unhappy.