I’m currently having issues with my FW13. I’m now following recommendations to reinstall the driver bundle, but what happened to me on my last attempt happens again:
The driver bundle installer keeps going until the step ‘(6 of 8) Installing Fingerprint Driver’ - and stops there. It’s now sitting there for almost 2h. I remember last time this happened I cancelled the installer with ctrl+C and just kept what I had (which I’ll do now too).
Has anyone else had this issue?
The reason I tried reinstalling the drivers was that I had consistent issius with the laptop failing to reboot, and applications and the taskbar freezing/not responding.
I also read that all this could be caused by the new Windows update 24H2 in conjunction with driver issues from AMD. So I installed the newest AMD Adrenaline software, and it appears that the issues are gone now (successully rebooted the laptop a couple of times, experienced no more freezes).
So even though I didn’t try to reinstall the driverpack, I guess the issue can be seen as resolved.
What I’m still wondering though is if reinstalling the driver pack is even advisable - or would it overwrite the drivers installed via the AMD Adrenaline software with oder versions that don’t work with 24H2?