Framework 11th Gen - Windows 11 HDMI or DP extension with extended monitor not working

Community Support
#1

Following are basic details

  • OS Edition: Windows 11 Pro

  • Version: 22H2

  • Installed on: ‎31/‎10/‎2022

  • OS build: 22621.1778

  • Experience Windows Feature Experience Pack: 1000.22642.1000.0

  • Framework laptop: 11th generation Framework laptop

  • BIOS Version/Date: INSYDE Corp. 03.17, 27/10/2022

  • Most of the times when I connect the extended monitor on HDMI port it does not work. However it gets detected on the display settings. Very rarely it is working in Windows-11. The moment I connect the HDMI (or DP) it just keep trying to recalibrate but it never finishes.

  • It should be problem with Windows-11 and not the hardware HDMI extension. As it works just fine in both Fedora and Ubuntu.

  • When I visit Intel® Driver & Support Assistant it says all the drivers are up to date I have already installed all the available ones.

Please let me know if any of you need any other information

#2

Probably these is also related to the same issue

#3

I’ll tell you exactly the same thing I said in the other post. Your best bet is to contact support.

#4

Have you power-cycled the monitor after you connect it to make sure the problem is not the monitor not waking up properly? I have 22H2 on an 11th Gen i5 with the original HDMI adapter and I have to do this with one particular monitor I have. It did the same thing when I had Windows 10.

If you have tried it and that doesn’t help, I’d second contacting support as I have the same generation with the same version and release of Windows 11 and aside from the monitor needing the power toggle I mentioned above it works fine.