I’ve got a Framework 13 7040 purchased on 4/14/2024 running Windows 11. Bios 3.16 My keyboard has been progressively getting harder and harder to click and finally took it apart to see if there was something physical going on. What I found seems like a swollen battery. In googling, I discovered tha…

I don’t know the exact risk. I have been trained in safety related systems. The main hazard for a battery is it flaming/burning. There are then mitigations one has, to try to reduce the likelihood of the hazzard turning into a consequence. The swelling is one of those mitigations having already bee…

[image] Michael_Seifert: I’ve played around with the Bios settings for Charge Limit, Extender, Trigger and Reset. I knew that I might reduce the life of the battery by leaving Charge Limit at 100%, but getting a swollen battery (and fire hazard) was never in the picture for me. I currently have …

Do not continue to use this battery, it’ll slowly damage your input cover and can be a serious hazard. Remove it and safely recycle it. Contact support for a replacement.

Support denied the warranty claim, so it looks like I just need to order a new one instead of contracting them for a replacement.

[image] Michael_Seifert: Support denied the warranty claim, so it looks like I just need to order a new one instead of contracting them for a replacement. Didn’t they extend the warranty on those an extra year? You only had one year originally?

I didn’t make the request until 2 years + 4 months. I was too busy to put 2 + 2 together with my keyboard and the battery. Once it dawned on me what had been going on (battery causing the keyboard issues), the two year mark had passed.

[image] Michael_Seifert: I didn’t make the request until 2 years + 4 months. I was too busy to put 2 + 2 together with my keyboard and the battery. Once it dawned on me what had been going on (battery causing the keyboard issues), the two year mark had passed. So you only had one year of warr…

Yes, the original warranty 1 year. They extended it to two - i believe in October, 2024 - when they realized they had a design flaw and asked everyone to update the bios - telling us this would resolve this, which it didn’t.

[image] Michael_Seifert: Yes, the original warranty 1 year. They extended it to two That is unfortunate timing. [image] Michael_Seifert: telling us this would resolve this, which it didn’t. Solid chance the damage was done by then also not sure I ever read that as solve and more reduc…

Hey! I believe we have already talked on Reddit, is that correct? If not, please send me a DM with your case number, order number, or email you used to contact support. Happy to look into it for you.

Framework 13 battery bloated / swollen

Community Support

Mathias July 22, 2026, 7:40am 18

You can use Framework Control to edit the max charge limit in your OS.

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Framework 13 battery bloated / swollen

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