Which OS (Operating System)?
Linux - Alpine Linux kernel 6.18
Which Framework product ?
Framework 13 AMD 7640U
2 x 16G Corsair (CMSX32GX5M2A5600C48) DDR5 RAM
BIOS version 3.17
-–
Hello everybody, I have the weirdest problem:
I experience random shutdowns when I move my computer around. The laptop has a little flexibility, by applying a slight pressure on the chassis (trying slightly to bend it) it will reboot itself. I removed the keyboard to be sure it wasn’t a power button issue. This is problematic because just picking it up from the table triggers it.
The weirdest thing is that by removing and putting back the RAM modules it fixes the problem for 3-4 weeks. After that the problem comes back.
When the problem arise, it is very easy to make it restart itself, I repeated the experiment multiple times successfully. After removing and putting back the RAM it is impossible to make it reboot by applying pressure anywhere, moving it around, etc…
It is not an OS issue since I can do that with the BIOS setting open (no OS loaded). It is also not an issue with the RAM modules since I use the laptop 10h per day 7 days per week, and it works fine for a month before the problem starts to show up again.
I bought it in June 2025, it worked fine for 4 months, then the problem showed up. Since then it has been consistent, every month the problem shows up, I remove and put back the RAM, and it goes back to normal.
I also experimented with only using 1 module instead of the two (and switched them around). Nothing changed.
Does anybody has any idea on what could generate this ?
Thank you very much !