Framework 13 Ryzen 5 AI randomly not booting

Community Support
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1

Hey guys,

I’ve been trying to fix this since I received my laptop in June, but can’t seem to find a way to do it.

I have the Framework 13 with the Ryzen 5 AI 340, 16Go of RAM, and a dual boot (Fedora 42 now 43 / Windows 11) on a 500Go nvme drive. Everything seems to work perfectly and I’m happy with the performance.

However, sometimes when I start the laptop, it stays on a black screen (not even backlit) instead of going to the welcome screen (with the ram test) and to my GRUB boot interface. The only way to fix this is to stay on the power button for 5-10 seconds to completely shut it down and start it again. It then works as expected.

I have tried modifying the bios, everything is up to date (latests Linux kernels and windows updates). I have no idea why is does that, I think it’s completely random. I have tried taking a look here and on reddit, and I can’t even find people with that same particular problem.

Two questions then:

  1. Has one of you met this problem and fixed it?

  2. Is there a way for me to at least identify where this problem comes from?

Thanks !

2

What RAM are you using? What RAM related settings, if any, have you changed within BIOS? I don’t have an AMD board, so I can’t check on my end the specific layout/options, but can you lay out what you have set for anything related to RAM?

3

I am using Lexar SODIMM 2x8Go DDR5 RAM 5600MHz, bought on amazon. I don’t have any performance issue with it. I have tried switching them, tried to reset everything with the “battery unplug’ option, and I have not touched anything related to ram in the BIOS.