Which Linux distro are you using?
Ubuntu 24.04
Which release version?
24.04.3
Which kernel are you using?
6.14.0-33-generic
Which BIOS version are you using?
3.07
Which Framework Laptop 16 model are you using? (AMD Ryzen™ 7040 Series)
AMD Ryzen™ 7040 Series
Im getting various issues with my WD19TB dock, depending on the port that it is plugged into the behavior changes.
i have tested it for port 1,2,4, and 5 using the same expansion card (different card makes no change). - Expansion Card Slot functionality on Framework Laptop 16 (AMD Ryzen™ 7040 Series)
PORT1:
[ 2354.859770] ucsi_acpi USBC000:00: unknown error 256
[ 2354.859792] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
[ 2359.721208] usb usb7-port1: Cannot enable. Maybe the USB cable is bad?
[ 2360.609361] usb usb7-port1: Cannot enable. Maybe the USB cable is bad?
[ 2360.609533] usb usb7-port1: attempt power cycle
[ 2361.561255] usb usb7-port1: Cannot enable. Maybe the USB cable is bad?
[ 2362.449314] usb usb7-port1: Cannot enable. Maybe the USB cable is bad?
[ 2362.449463] usb usb7-port1: unable to enumerate USB device
boltctl:
○ Dell WD19TB Thunderbolt Dock #2
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: b4030000-0072-740e-838c-3f3b1c22c000
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Tue 19 Nov 2024 05:17:30 PM UTC
├─ connected: Tue 19 Nov 2024 05:17:30 PM UTC
└─ stored: Tue 19 Nov 2024 05:17:30 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Dock
├─ type: peripheral
├─ name: Dell Thunderbolt Dock
├─ vendor: Dell
├─ uuid: d7030000-00b1-a708-220a-f3e5e604ba1c
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Cable
├─ type: peripheral
├─ name: Dell Thunderbolt Cable
├─ vendor: Dell
├─ uuid: d7030000-0082-7d08-22c4-b5d76e652019
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD22TB4 Thunderbolt Dock
├─ type: peripheral
├─ name: WD22TB4 Thunderbolt Dock
├─ vendor: Dell
├─ uuid: ae488780-0024-61e8-ffff-ffffffffffff
├─ generation: USB4
├─ status: disconnected
├─ authorized: Sat 02 Aug 2025 11:49:05 PM UTC
├─ connected: Sat 02 Aug 2025 11:49:05 PM UTC
└─ stored: Sat 08 Jun 2024 05:14:05 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD19TB Thunderbolt Dock
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: be030000-0072-741e-03c9-3883e0f09801
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 03 Oct 2025 11:59:38 PM UTC
├─ connected: Fri 03 Oct 2025 11:59:37 PM UTC
└─ stored: Wed 18 Sep 2024 12:17:11 AM UTC
├─ policy: iommu
└─ key: no
PORT 2:
DMESG:
[ 2492.323852] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-70)
[ 2492.863033] [drm] DM_MST: starting TM on aconnector: 0000000024113160 [id: 117]
[ 2492.868708] [drm] DM_MST: DP14, 2-lane link detected
[ 2493.278457] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[ 2493.524679] [drm] Downstream port present 1, type 2
[ 2494.006718] amdgpu 0000:c1:00.0: amdgpu: MES failed to respond to msg=MISC (WAIT_REG_MEM)
[ 2494.006799] [drm:amdgpu_mes_reg_write_reg_wait [amdgpu]] ERROR failed to reg_write_reg_wait
[ 2494.166467] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[ 2494.166539] usb usb1-port1: attempt power cycle
[ 2494.278646] usb 2-1: new SuperSpeed Plus Gen 2x1 USB device number 37 using xhci_hcd
[ 2494.292237] usb 2-1: New USB device found, idVendor=0bda, idProduct=0487, bcdDevice= 1.62
[ 2494.292254] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2494.292258] usb 2-1: Product: Dell dock
[ 2494.292262] usb 2-1: Manufacturer: Dell Inc.
[ 2494.319673] hub 2-1:1.0: USB hub found
[ 2494.319919] hub 2-1:1.0: 4 ports detected
[ 2494.842722] [UFW BLOCK] IN=wlp1s0 OUT= MAC= SRC=fe80:0000:0000:0000:e8cf:dfae:51af:fc9c DST=ff02:0000:0000:0000:0000:0000:0000:000c LEN=655 TC=0 HOPLIMIT=1 FLOWLBL=63164 PROTO=UDP SPT=36862 DPT=3702 LEN=615
[ 2494.921279] [UFW BLOCK] IN=wlp1s0 OUT= MAC=fc:b0:de:18:1e:3d:7c:a7:b0:6f:f6:a1:86:dd SRC=fe80:0000:0000:0000:7ea7:b0ff:fe6f:f6a1 DST=fe80:0000:0000:0000:e8cf:dfae:51af:fc9c LEN=1250 TC=0 HOPLIMIT=64 FLOWLBL=591346 PROTO=UDP SPT=3702 DPT=36862 LEN=1210
[ 2495.183514] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[ 2496.070566] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[ 2496.070707] usb usb1-port1: unable to enumerate USB device
[ 2496.133307] usb 2-1.3: new SuperSpeed USB device number 38 using xhci_hcd
[ 2496.160812] usb 2-1.3: New USB device found, idVendor=0bda, idProduct=0413, bcdDevice= 1.23
[ 2496.160827] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2496.160832] usb 2-1.3: Product: Dell dock
[ 2496.160837] usb 2-1.3: Manufacturer: Dell Inc.
[ 2496.194448] hub 2-1.3:1.0: USB hub found
[ 2496.195883] hub 2-1.3:1.0: 4 ports detected
[ 2496.266622] usb 2-1.4: new SuperSpeed USB device number 39 using xhci_hcd
[ 2496.278980] usb 2-1.4: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=31.11
[ 2496.278987] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 2496.278991] usb 2-1.4: Product: USB 10/100/1000 LAN
[ 2496.278994] usb 2-1.4: Manufacturer: Realtek
[ 2496.278997] usb 2-1.4: SerialNumber: 111000001
[ 2496.366156] r8152-cfgselector 2-1.4: reset SuperSpeed USB device number 39 using xhci_hcd
[ 2496.442391] r8152 2-1.4:1.0 eth0: v1.12.13
[ 2496.504436] r8152 2-1.4:1.0 enx70b5e81c1023: renamed from eth0
BOLTCTL:
○ Dell WD19TB Thunderbolt Dock #2
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: b4030000-0072-740e-838c-3f3b1c22c000
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Tue 19 Nov 2024 05:17:30 PM UTC
├─ connected: Tue 19 Nov 2024 05:17:30 PM UTC
└─ stored: Tue 19 Nov 2024 05:17:30 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Dock
├─ type: peripheral
├─ name: Dell Thunderbolt Dock
├─ vendor: Dell
├─ uuid: d7030000-00b1-a708-220a-f3e5e604ba1c
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Cable
├─ type: peripheral
├─ name: Dell Thunderbolt Cable
├─ vendor: Dell
├─ uuid: d7030000-0082-7d08-22c4-b5d76e652019
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD22TB4 Thunderbolt Dock
├─ type: peripheral
├─ name: WD22TB4 Thunderbolt Dock
├─ vendor: Dell
├─ uuid: ae488780-0024-61e8-ffff-ffffffffffff
├─ generation: USB4
├─ status: disconnected
├─ authorized: Sat 02 Aug 2025 11:49:05 PM UTC
├─ connected: Sat 02 Aug 2025 11:49:05 PM UTC
└─ stored: Sat 08 Jun 2024 05:14:05 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD19TB Thunderbolt Dock
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: be030000-0072-741e-03c9-3883e0f09801
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 03 Oct 2025 11:59:38 PM UTC
├─ connected: Fri 03 Oct 2025 11:59:37 PM UTC
└─ stored: Wed 18 Sep 2024 12:17:11 AM UTC
├─ policy: iommu
└─ key: no
PORT 4:
DMESG:
[ 2582.450431] usb 5-1: new high-speed USB device number 30 using xhci_hcd
[ 2582.520347] ucsi_acpi USBC000:00: unknown error 0
[ 2582.520368] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
[ 2582.582267] usb 5-1: New USB device found, idVendor=0bda, idProduct=5487, bcdDevice= 1.62
[ 2582.582284] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2582.582291] usb 5-1: Product: Dell dock
[ 2582.582296] usb 5-1: Manufacturer: Dell Inc.
[ 2582.620691] hub 5-1:1.0: USB hub found
[ 2582.621287] hub 5-1:1.0: 5 ports detected
[ 2582.971431] usb 5-1.3: new high-speed USB device number 31 using xhci_hcd
[ 2583.075701] usb 5-1.3: New USB device found, idVendor=0bda, idProduct=5413, bcdDevice= 1.23
[ 2583.075711] usb 5-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2583.075715] usb 5-1.3: Product: Dell dock
[ 2583.075719] usb 5-1.3: Manufacturer: Dell Inc.
[ 2583.131398] hub 5-1.3:1.0: USB hub found
[ 2583.133814] hub 5-1.3:1.0: 6 ports detected
[ 2583.272436] usb 5-1.5: new high-speed USB device number 32 using xhci_hcd
[ 2583.360432] usb 5-1.5: New USB device found, idVendor=413c, idProduct=b06e, bcdDevice= 2.01
[ 2583.360441] usb 5-1.5: New USB device strings: Mfr=0, Product=1, SerialNumber=2
[ 2583.360446] usb 5-1.5: Product: Dell Thunderbolt Dock WD19TB
[ 2583.360450] usb 5-1.5: SerialNumber: 2100
[ 2583.421295] hid-generic 0003:413C:B06E.0038: hiddev5,hidraw14: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c3:00.3-1.5/input0
[ 2583.494409] usb 5-1.3.2: new low-speed USB device number 33 using xhci_hcd
[ 2583.560790] hid-generic 0003:413C:B06E.0039: hiddev5,hidraw14: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c3:00.3-1.5/input0
[ 2583.603713] usb 5-1.3.2: New USB device found, idVendor=05ac, idProduct=024f, bcdDevice= 1.11
[ 2583.603722] usb 5-1.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2583.603726] usb 5-1.3.2: Product: USB KEYBOARD
[ 2583.603729] usb 5-1.3.2: Manufacturer: HAILUCK CO.,LTD
[ 2583.667024] hid-generic 0003:413C:B06E.003A: hiddev5,hidraw14: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c3:00.3-1.5/input0
[ 2583.683801] input: HAILUCK CO.,LTD USB KEYBOARD as /devices/pci0000:00/0000:00:08.3/0000:c3:00.3/usb5/5-1/5-1.3/5-1.3.2/5-1.3.2:1.0/0003:05AC:024F.003B/input/input47
[ 2583.734644] apple 0003:05AC:024F.003B: input,hidraw15: USB HID v1.10 Keyboard [HAILUCK CO.,LTD USB KEYBOARD] on usb-0000:c3:00.3-1.3.2/input0
[ 2583.748721] apple 0003:05AC:024F.003C: Fn key not found (Apple Wireless Keyboard clone?), disabling Fn key handling
[ 2583.748804] input: HAILUCK CO.,LTD USB KEYBOARD as /devices/pci0000:00/0000:00:08.3/0000:c3:00.3/usb5/5-1/5-1.3/5-1.3.2/5-1.3.2:1.1/0003:05AC:024F.003C/input/input48
[ 2583.749206] apple 0003:05AC:024F.003C: input,hiddev6,hidraw16: USB HID v1.10 Mouse [HAILUCK CO.,LTD USB KEYBOARD] on usb-0000:c3:00.3-1.3.2/input1
[ 2583.826439] usb 5-1.3.4: new high-speed USB device number 34 using xhci_hcd
[ 2583.999712] usb 5-1.3.4: New USB device found, idVendor=0bda, idProduct=402e, bcdDevice= 0.01
[ 2583.999724] usb 5-1.3.4: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 2583.999729] usb 5-1.3.4: Product: USB Audio
[ 2583.999733] usb 5-1.3.4: Manufacturer: Generic
[ 2583.999737] usb 5-1.3.4: SerialNumber: 200901010001
[ 2585.026430] usb 5-1.3.5: new high-speed USB device number 35 using xhci_hcd
[ 2585.126829] usb 5-1.3.5: New USB device found, idVendor=413c, idProduct=b06f, bcdDevice= 1.01
[ 2585.126842] usb 5-1.3.5: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 2585.126847] usb 5-1.3.5: Product: Dell dock
[ 2585.367511] amdgpu 0000:c1:00.0: [drm] Alt mode has timed out after 214 ms
[ 2585.839760] hid-generic 0003:413C:B06F.003D: hiddev7,hidraw17: USB HID v1.11 Device [Dell dock] on usb-0000:c3:00.3-1.3.5/input0
[ 2585.951783] hid-generic 0003:413C:B06F.003E: hiddev7,hidraw17: USB HID v1.11 Device [Dell dock] on usb-0000:c3:00.3-1.3.5/input0
BOLTCTL:
○ Dell WD19TB Thunderbolt Dock #2
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: b4030000-0072-740e-838c-3f3b1c22c000
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Tue 19 Nov 2024 05:17:30 PM UTC
├─ connected: Tue 19 Nov 2024 05:17:30 PM UTC
└─ stored: Tue 19 Nov 2024 05:17:30 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Dock
├─ type: peripheral
├─ name: Dell Thunderbolt Dock
├─ vendor: Dell
├─ uuid: d7030000-00b1-a708-220a-f3e5e604ba1c
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Cable
├─ type: peripheral
├─ name: Dell Thunderbolt Cable
├─ vendor: Dell
├─ uuid: d7030000-0082-7d08-22c4-b5d76e652019
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD22TB4 Thunderbolt Dock
├─ type: peripheral
├─ name: WD22TB4 Thunderbolt Dock
├─ vendor: Dell
├─ uuid: ae488780-0024-61e8-ffff-ffffffffffff
├─ generation: USB4
├─ status: disconnected
├─ authorized: Sat 02 Aug 2025 11:49:05 PM UTC
├─ connected: Sat 02 Aug 2025 11:49:05 PM UTC
└─ stored: Sat 08 Jun 2024 05:14:05 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD19TB Thunderbolt Dock
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: be030000-0072-741e-03c9-3883e0f09801
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 03 Oct 2025 11:59:38 PM UTC
├─ connected: Fri 03 Oct 2025 11:59:37 PM UTC
└─ stored: Wed 18 Sep 2024 12:17:11 AM UTC
├─ policy: iommu
└─ key: no
PORT 5:
DMESG:
[ 2682.697204] usb 2-2.1: new SuperSpeed Plus Gen 2x1 USB device number 43 using xhci_hcd
[ 2682.710615] usb 2-2.1: New USB device found, idVendor=0bda, idProduct=0487, bcdDevice= 1.62
[ 2682.710633] usb 2-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2682.710640] usb 2-2.1: Product: Dell dock
[ 2682.710646] usb 2-2.1: Manufacturer: Dell Inc.
[ 2682.738042] hub 2-2.1:1.0: USB hub found
[ 2682.738754] hub 2-2.1:1.0: 4 ports detected
[ 2682.799444] usb 1-2.1: new high-speed USB device number 64 using xhci_hcd
[ 2682.909954] usb 1-2.1: New USB device found, idVendor=0bda, idProduct=5487, bcdDevice= 1.62
[ 2682.909963] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2682.909967] usb 1-2.1: Product: Dell dock
[ 2682.909970] usb 1-2.1: Manufacturer: Dell Inc.
[ 2682.958292] hub 1-2.1:1.0: USB hub found
[ 2682.958700] hub 1-2.1:1.0: 5 ports detected
[ 2683.022663] usb 2-2.1.3: new SuperSpeed USB device number 44 using xhci_hcd
[ 2683.051131] usb 2-2.1.3: New USB device found, idVendor=0bda, idProduct=0413, bcdDevice= 1.23
[ 2683.051137] usb 2-2.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2683.051139] usb 2-2.1.3: Product: Dell dock
[ 2683.051141] usb 2-2.1.3: Manufacturer: Dell Inc.
[ 2683.075924] hub 2-2.1.3:1.0: USB hub found
[ 2683.077494] hub 2-2.1.3:1.0: 4 ports detected
[ 2683.144454] usb 2-2.1.4: new SuperSpeed USB device number 45 using xhci_hcd
[ 2683.156124] usb 2-2.1.4: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=31.11
[ 2683.156134] usb 2-2.1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 2683.156138] usb 2-2.1.4: Product: USB 10/100/1000 LAN
[ 2683.156142] usb 2-2.1.4: Manufacturer: Realtek
[ 2683.156146] usb 2-2.1.4: SerialNumber: 111000001
[ 2683.246271] r8152-cfgselector 2-2.1.4: reset SuperSpeed USB device number 45 using xhci_hcd
[ 2683.320228] r8152 2-2.1.4:1.0 eth0: v1.12.13
[ 2683.336434] usb 1-2.1.3: new high-speed USB device number 65 using xhci_hcd
[ 2683.338950] [UFW BLOCK] IN=wlp1s0 OUT= MAC= SRC=fe80:0000:0000:0000:e8cf:dfae:51af:fc9c DST=ff02:0000:0000:0000:0000:0000:0000:000c LEN=655 TC=0 HOPLIMIT=1 FLOWLBL=24303 PROTO=UDP SPT=46429 DPT=3702 LEN=615
[ 2683.394656] r8152 2-2.1.4:1.0 enx70b5e81c1023: renamed from eth0
[ 2683.441216] usb 1-2.1.3: New USB device found, idVendor=0bda, idProduct=5413, bcdDevice= 1.23
[ 2683.441225] usb 1-2.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2683.441229] usb 1-2.1.3: Product: Dell dock
[ 2683.441232] usb 1-2.1.3: Manufacturer: Dell Inc.
[ 2683.502744] hub 1-2.1.3:1.0: USB hub found
[ 2683.504104] hub 1-2.1.3:1.0: 6 ports detected
[ 2683.645441] usb 1-2.1.5: new high-speed USB device number 66 using xhci_hcd
[ 2683.734452] usb 1-2.1.5: New USB device found, idVendor=413c, idProduct=b06e, bcdDevice= 2.01
[ 2683.734463] usb 1-2.1.5: New USB device strings: Mfr=0, Product=1, SerialNumber=2
[ 2683.734468] usb 1-2.1.5: Product: Dell Thunderbolt Dock WD19TB
[ 2683.734472] usb 1-2.1.5: SerialNumber: 2100
[ 2683.793147] hid-generic 0003:413C:B06E.0046: hiddev0,hidraw2: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c1:00.3-2.1.5/input0
[ 2683.864417] usb 1-2.1.3.2: new low-speed USB device number 67 using xhci_hcd
[ 2683.927152] hid-generic 0003:413C:B06E.0047: hiddev0,hidraw2: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c1:00.3-2.1.5/input0
[ 2683.970037] usb 1-2.1.3.2: New USB device found, idVendor=05ac, idProduct=024f, bcdDevice= 1.11
[ 2683.970046] usb 1-2.1.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2683.970050] usb 1-2.1.3.2: Product: USB KEYBOARD
[ 2683.970053] usb 1-2.1.3.2: Manufacturer: HAILUCK CO.,LTD
[ 2684.036364] hid-generic 0003:413C:B06E.0048: hiddev0,hidraw2: USB HID v1.11 Device [Dell Thunderbolt Dock WD19TB] on usb-0000:c1:00.3-2.1.5/input0
[ 2684.054516] input: HAILUCK CO.,LTD USB KEYBOARD as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1.3/1-2.1.3.2/1-2.1.3.2:1.0/0003:05AC:024F.0049/input/input51
[ 2684.114683] apple 0003:05AC:024F.0049: input,hidraw11: USB HID v1.10 Keyboard [HAILUCK CO.,LTD USB KEYBOARD] on usb-0000:c1:00.3-2.1.3.2/input0
[ 2684.127616] apple 0003:05AC:024F.004A: Fn key not found (Apple Wireless Keyboard clone?), disabling Fn key handling
[ 2684.127785] input: HAILUCK CO.,LTD USB KEYBOARD as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1.3/1-2.1.3.2/1-2.1.3.2:1.1/0003:05AC:024F.004A/input/input52
[ 2684.128242] apple 0003:05AC:024F.004A: input,hiddev5,hidraw12: USB HID v1.10 Mouse [HAILUCK CO.,LTD USB KEYBOARD] on usb-0000:c1:00.3-2.1.3.2/input1
[ 2684.203448] usb 1-2.1.3.4: new high-speed USB device number 68 using xhci_hcd
[ 2684.376770] usb 1-2.1.3.4: New USB device found, idVendor=0bda, idProduct=402e, bcdDevice= 0.01
[ 2684.376781] usb 1-2.1.3.4: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 2684.376786] usb 1-2.1.3.4: Product: USB Audio
[ 2684.376790] usb 1-2.1.3.4: Manufacturer: Generic
[ 2684.376793] usb 1-2.1.3.4: SerialNumber: 200901010001
[ 2685.429419] usb 1-2.1.3.5: new high-speed USB device number 69 using xhci_hcd
[ 2685.529404] usb 1-2.1.3.5: New USB device found, idVendor=413c, idProduct=b06f, bcdDevice= 1.01
[ 2685.529428] usb 1-2.1.3.5: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 2685.529433] usb 1-2.1.3.5: Product: Dell dock
[ 2686.243536] hid-generic 0003:413C:B06F.004B: hiddev6,hidraw13: USB HID v1.11 Device [Dell dock] on usb-0000:c1:00.3-2.1.3.5/input0
[ 2686.316914] hid-generic 0003:413C:B06F.004C: hiddev6,hidraw13: USB HID v1.11 Device [Dell dock] on usb-0000:c1:00.3-2.1.3.5/input0
BOLTCTL:
○ Dell WD19TB Thunderbolt Dock #2
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: b4030000-0072-740e-838c-3f3b1c22c000
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Tue 19 Nov 2024 05:17:30 PM UTC
├─ connected: Tue 19 Nov 2024 05:17:30 PM UTC
└─ stored: Tue 19 Nov 2024 05:17:30 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Dock
├─ type: peripheral
├─ name: Dell Thunderbolt Dock
├─ vendor: Dell
├─ uuid: d7030000-00b1-a708-220a-f3e5e604ba1c
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell Thunderbolt Cable
├─ type: peripheral
├─ name: Dell Thunderbolt Cable
├─ vendor: Dell
├─ uuid: d7030000-0082-7d08-22c4-b5d76e652019
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 31 May 2024 10:21:27 PM UTC
├─ connected: Fri 31 May 2024 10:21:27 PM UTC
└─ stored: Fri 31 May 2024 08:03:13 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD22TB4 Thunderbolt Dock
├─ type: peripheral
├─ name: WD22TB4 Thunderbolt Dock
├─ vendor: Dell
├─ uuid: ae488780-0024-61e8-ffff-ffffffffffff
├─ generation: USB4
├─ status: disconnected
├─ authorized: Sat 02 Aug 2025 11:49:05 PM UTC
├─ connected: Sat 02 Aug 2025 11:49:05 PM UTC
└─ stored: Sat 08 Jun 2024 05:14:05 PM UTC
├─ policy: iommu
└─ key: no
○ Dell WD19TB Thunderbolt Dock
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: be030000-0072-741e-03c9-3883e0f09801
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: Fri 03 Oct 2025 11:59:38 PM UTC
├─ connected: Fri 03 Oct 2025 11:59:37 PM UTC
└─ stored: Wed 18 Sep 2024 12:17:11 AM UTC
├─ policy: iommu
└─ key: no
What plugging this dock, which i know works as it works on my work laptops, i also have another WD19TB that i have this same behavior on as well with only the framework.
PORT1 - Nothing
PORT2- Video only
PORT4- USB only
PORT5- USB only
Just last week this dock worked without issue on port1. Hopefully someone else has run into this before and knows what the fix may be.