Framework keeps bluescreening

Community Support
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Hi all, I’ve just installed windows 11 on my framework laptop on a fresh drive, the installation is less than 1 week old. Within this timeframe I have had 4 bluescreens reporting a driver error. As intended by framework I have installed the latest driver package from them. How do I find the problematic driver? How do I fix this problem? Below is a screenshot from the reliability monitor.

hj
hj2256×1432 83.2 KB

Processor AMD Ryzen 7 7840U w/ Radeon 780M Graphics 3.30 GHz
Installed RAM 32.0 GB (31.2 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 24H2
Installed on ‎01/‎05/‎2025
OS build 26100.3775
Experience Windows Feature Experience Pack 1000.26100.66.0

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You are running 24H2 which has known problems with Framework. The basic fix is to disable the AMD Audio Co-Processor Device in Device Manager. There is a third party program called WhoCrashed which analyzes Windows dump files and tells you a lot of information. It might help. RAM problems can cause all sorts of strange failures, you might try changing the RAM modules if you have extas or running the Windows memory test routine.

Hugh

1 Like
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Thank you for these tips, I will try these and see how it goes.