Framework Laptop 13 61Wh Battery has been unavailable in the Marketplace (UK) for quite a loooong time (several months). Is there a supply issue holding things up? When can we expect 61Wh batteries to be made available again to UK customers?
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2nd this! Shut up and take my money!
It’s been six weeks since this question was posed - please could a Framework staff member provide some information?
Reply received from Framework support - “we still do not have an ETA for the 61W battery’s availability”. No explanation as to why they’re not available. Meanwhile, the battery on my device is sitting at 80% capacity and worsening.
Meanwhile, I order a replacement battery for a Lenovo P14 at work and it arrives NEXT DAY. This is the reason why we will still not consider Framework for a professional setting; we need laptops and parts available at all times.
C’mon folks, your main core value is repairability… how are we supposed to repair our equipment if it takes months to get hold of an essential, consumable part.
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Any chance of an update on the status of this situation from Framework staff? We would like to buy new batteries from you (and have been waiting rather a long time).
To be honest, it is starting to seem rather rude to UK customers that FW staff apparently can’t be bothered to post any response to this, even just a holding one.
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