I am using the FW 13 AMD Ryzen™ 5 7640U with Ubuntu.
I installed the ubuntu version listed on the Framework Website (the 24 LTS) and now recently updated to 25.04 but now the Backlight of the Screen just turns off after a few seconds with random timing. I updated the bios to the newest version (3.09) but that did not help. In windows it dosnt happen. the backlight comes back on if i put it to sleep (closing the lid) and that wake it. but it will turn of. I already checked the connections and reseated them. That did not help either.
My screen itself is a bit broken. I have a month long Email chain with the Framework support that is about my screen and my Input Cover (now 64 Emails). My screen had pixel issues and my Input Cover rattels when playing audio. I got a replacement Input cover, speakers and a new Screen. But it still buzzes and rattels, and the new screen has signaling issues. The Support is very unhelpfull. I allways need to take the Laptop appart and take pictures. it needed to take my laptop appart 15 Times because of the support, somtimes i needed to take pictures that i already send. it is really annoying. there is allways a diffrent name on the email and the emails just seem to be copyed from their documentation. If i tell them that i already send them the Picture they say i need to send them the picture because they need to document the issue. On the new FW 13 AMD AI version there is a new input cover that fixes the issue i have, so Framework knows about the issue, but the support says that is my speakers. I told them Multible Times that when the Input Cover is removed the buzzing goes away, but they still think its my speakers. That is very sad because i like the laptop but the issues makes me want to cry.