I’ve seen similar topics in the past. I’ll start by saying that I’ve already contacted support and am awaiting their first response. Despite this, I wanted to post in case there was a known solution.
The primary SSD was only installed; I never unscrewed the screw after the initial assembly, which I don’t recall having any problems with, as the screw had reached its limit. Now I’ve purchased a secondary SSD to add, but I’ve had to give up because I couldn’t find a way to apply enough torque to unscrew the screw. While this would have been a good point, it didn’t solve the problem of the screw being unusable anyway.
I’ve read previous topics, but none of them clearly indicated a solution other than a complete system replacement, which doesn’t mean I’ll have to remove the SSD anyway
Best regards
I’ve added a couple of photos, the motherboard is from a Ryzen 7 7840HS Gen2
I have had a similar issue before because i was “over tightening” the screws. I purchased a completely new set of screw kit from FrameWork and replaced them all and now I make sure I do not over tighten anything…(hard habit to break though!)
As you can imagine, the screw didn’t even reach the first knurling, but I managed to get it to grip, and by turning it a few degrees at a time, I was able to remove it. In the meantime, I had also purchased a set of replacement screws from the Framework shop, which were a godsend.
