I have a Framework 13 7640U, which I have been lovingly using without issue for 4 months since I bought it.
Right now, it is not able to connect to most networks, now I say most because for some perculiar reason it works fine with my hotspot. I have checked with multiple internet connections, and it does not work, even with other hotspots, it does not work. The one thing which it does do however is being able to access router gateways.
I was using my laptop normally, and do not recall to have messed with any settings or installed any dubious programs. It simply stopped working as I was using it 2 days ago on January 10th. Looking at my update history, I would presume it is because of Windows updating to 25H2 and messing with stuff on the background.
What I have tried:
Updating Bios to 3.17
Updating Drivers through the new bundle
Changing my network adaptor properties to using the 802.11ac standard.
I do not understand what’s so different about my phone’s hotspot that it does work with it, and not other phones nor routers, but it is an old galaxy s8 with lineageos on android 13. And I am not using mobile data on my phone, but my home network on a vpn connection.
I am not the most tech savvy of people, and don’t know how this all works. But if someone smarter than me could help me with it in any way, it would be much appreciated.
It is actually my hotspot which is using a 5GHZ band, and network at 2.4GHZ.
I was looking around the internet for help, and tried older standards because maybe there are compatability issues for whatever reason after the update. I do not know the technical details of it.
I suppose one detail I did not mention is that my wifi did start to work, painfully slow, for a few minutes, after I tried a bunch of ipconfig commands, only to fall back into its unusable state again.
I do not have a wifi dongle laying around to test, but that would be a good troubleshooting step and if it does work perfectly fine, can act as a temporary subsitute, and maybe i’ll order one to test, thank you for the suggestion
Could always try booting into a ubuntu or other live linux desktop and see if the problem is there too, would narrow it down to hardware or firmware and not something you messed up in windows.
Thanks, that’s a good troubleshooting step, and yeah, having had tried that; leaves me more confused than before
My network works perfectly fine on Ubuntu, so it most certainly is a windows conflict, and probably because of the version update, but I have already done a network reset, reinstalled the driver bundle, flushed the network stack using the command line… and nothing.
Don’t know why it doesn’t want to work, maybe I can try a rollback on the update and see what happens, then try my luck with support for a permanent solution, and hopefully I won’t have to do a clean reinstall
Here is a dumb idea to try after this I’m out of ideas, I’ve seen windows update force a broken driver again and again before, but I don’t think that is very likely. Try using the device manager and telling windows to roll back the driver for your wifi card and see if that helps. I doubt it will but it is worth a shot.
The only other thing I can think of that also problem won’t work is using the windows sfc and dism tools to scan and repair your windows install. And lastly yeah try rolling back the 25H2 update.
Thank you everyone for your help, I had been away for some days, and starting up my laptop again, noticed the network worked fine momentarily while on the loading page of my VPN. Uninstalling it, and the problem’s gone.
It seems that Windows Update messed up VPN drivers and forced it into somekind of a killswitch. Perplexed as to why the network reset didn’t resolve it earlier, but if anyone is having strange connectivity issues, try uninstalling your VPN.
