Issues with screw, RAM compatibility, and screen brightness on my new Framework Laptop 13

Hello,

I recently received my new Framework Laptop 13, and I have a few questions regarding it:

One of the screws on the lower left side of the bottom cover doesn’t seem to screw in properly. Is this a known issue, or is there a specific way to resolve it?

I’m currently using a 4200 MHz RAM stick instead of the recommended 5600 MHz. Could this cause any performance issues or compatibility concerns?

Lastly, I’ve noticed that the screen sometimes dims unexpectedly. I’m running the Ubuntu Linux distribution—could this be related to my OS, or is there another explanation?

Thank you for your help!

Best regards,
A

Dimming screen maybe due to you have some adaptive brightness enabled.

The lower left screw I think . . . is the one that has a clip and is used to push them input panel away from the chassis ~ so be careful when unscrewing and check nothing is caught between the top and bottom.
Also check to see if by unscrewing you got the screw thread engaged with the little washer so it won’t screw in. You know there is a captive washer that hangs around a thinned neck of the screw but it may engage with the screw if you unscrew it with a pull torque too.

The fastener on the bottom left (circled in red) will not unscrew as far as the others, as it is acting as a lifter for the Input Cover.
Input Cover Replacement Guide - Framework Guides

Also ensure the battery isn’t a bit puffed up :scream:

4200 will be a tad slower than 5600

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From Framework’s DIY edition guide: “The fastener on the bottom left won’t unscrew as far as the others, as it is acting as a lifter for the Input Cover. You’ll hear it start clicking as you rotate when it is unscrewed far enough.”

Is that what you are encountering?

Theoretically it shouldn’t have any compatibility issues, although some users of the AMD model have reported failure to boot with some (not all) ram modules that have speeds other than 5600 MT/s (but if it boots fine then everything else seems to be fine).

Performance will be reduced moderately. Your use of the word “stick” rather than “sticks” makes it sound like you only have 1 stick, which will have a more significant performance impact.

If you have the AMD model that could be caused by AMD’s Adaptive Backlight Management, which can be disabled by adding amdgpu.abmlevel=0 to the kernel command line. I am unsure if Intel has a similar feature.

Edit: Adaptive Backlight Management is a power saving feature, so disabling it will hurt battery life. I think there may also be a way to have it only enabled when on battery, however I am unsure of how to set that.

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