Issues with the trackpad and print scanner

Hey everyone,

TLDR: trackpad and fingerprint reader are not working and it makes the laptop somewhat frustrating to use.

I wanted to ask a question about the Framework laptop. Specifically about the touchpad and the fingerprint reader. Personally my laptop’s touchpad is extremely loose in the bottom left corner. It makes using the touchpad inconsistent and somewhat frustrating to use because of it. The fingerprint scanner is not as reliable as I’d like it to be. I normally have to try scanning my finger in different angles and it’s extremely particular about which exact angle works. I have somewhat given up on it, so I tend to just type in my pin to login to my laptop.

I have dissembled it and installed the drivers, but the touchpad and fingerprint read are still my only issues with framework laptop. Bummer.

Does anybody have similar issues? Should I buy new components and test whether that has been the issue?

Thanks in advance to anyone who responds,
CH0NZA

This looks like screws aren’t tight enough at the bottom ? Perhaps very that.

Regarding the fingerprint reader, maybe the fingerprint(s) registration wasn’t accurate enough. I’d suggest registering again the fingerprint(s).