See photos. New computer, received five days ago.
The keys are working, just the surface isn’t flat. It’s more noticeable when seeing with eyes, but the picture somehow shows they don’t line up straight.
The battery is on the opposite side. The F-keys are actually above the CPU and stuff.
I can see the aluminum shell being bent, but it’s hard to capture on camera.
Is this a known issue?
Thanks @anon81945988 I don’t believe a steel rule will help because thin stamped steel products bend.
My thoughts are, If it’s just cosmetic I would just keep using it, until when I want to replace the whole top cover & keyboard assembly (or whatever it’s called) I’ll take it as a progressive improvement in quality control.
Just checked my machine with a straight edge and yes the back edge of the top cover is slightly bowed, but considering that area of the cover has some flexibility in it and the keyboard works 100% I do not see a issue. All manufactured items are made to a tolerance so you can ask support is your cover in specification, but I am sure its okay.
@Steven_Tyrer Yeah as I said it’s probably just a cosmetic issue. Most of my other laptops don’t have this problem though, but Framework’s keyboard has the best feeling so far.
@anon81945988 I did the same but my rule was much longer so it could not support itself, and I won’t bother getting another one.
I can see your “number 4” key is bulging up, aside the bowing down around “F7”. Mine has exactly the same, so … maybe It’s a thing? A wavy keyboard wow new fashion.
@anon81945988 It’s pretty obvious to me, probably because I know what I’m looking for. But it could be visual illusion. The best way is to look from the side, and things should line up in straight lines, following perspective rules of course.
I think this might be another issue rather than a technical/mechanical one. 
@Jason_Dagless I don’t know about that. Visual illusion? Lens distortion? Broken eyes? Mental illness? Or is there really a warp in the object? Actually, I don’t care. My keyboard is bent. My eyes are healthy. That’s it.
@anon81945988 Okay, I don’t have to prove your keyboard is problematic. Thanks for paying attention, though.
@amoun
If you look at the photo you uploaded, you’ll see there’s a slight ‘v’ shape between F6 and F7.
F6 & F7. Anyway, if you don’t see it, you don’t see it. No issue there.
