AMD R5 - Was working completely fine last night. This morning no framework logo at startup but i can hear the fans spinning.
Caps lock light does nothing and no other responses from the device. Charging light does respond to power. I have left it on for ten minutes.
Any suggestions?
Would be when I’m about to travel!
If you are handy and comfortable enough, I would suggest you unplug/replug your battery. Also, maybe the LCD panel backlight is dead: take your phone torch and put it at an angle next to the screen: if you see content, then your backlight is dead and RMA the screen. If caps lock doesn’t work however it tells me that it’s more of an electrical/global problem, so just powering off the framework by removing the battery, waiting 10 min and putting the battery back might solve the issue.
Removed the keyboard, disconnected the battery and connected the keyboard. Still dead. Remove Keyboard, disconnected the battery, remove both DIMMS and reversed. It’s alive.
Thanks Adr.
Welp, RMA is it! Sorry to hear that, I always dislike it when a product dies. Especially framework. I have seen multiple reports of FW 16 dGPU failing, so we’ll have to see what it gives. Also, mainboards seems to fail more often in areas with high humidity, but still that’s rare.
No need to RMA it.
The laptop worked after taking out the keyboard, battery connector and ram. Leaving it a while (15 minutes I reckon) and putting one ram stick in. Once I came back to life I put the other stick back in and it works.
my bad, too tired haha 