Paired Bluetooth mouse keeps disconnecting after resume

OS: Fedora 39
kernel: 6.8.5-201
bluez version: 5.73-3

I have the Framework 13 with the AMD Ryzen 7840U and one issue I have pretty much since day one is: My mouse (Logitech MX Ergo) which was already paired previously keeps connecting and disconnecting after resume from sleep or boot-up.

It rapidly fires the GNOME notification about disconnect/connect when moving the mouse around and this is what the logs say:

Apr 15 18:31:41 framework bluetoothd[3088]: profiles/input/hog-lib.c:info_read_cb() HID Information read failed: Request attribute has encountered an unlikely error
Apr 15 18:31:41 framework bluetoothd[3088]: profiles/input/hog-lib.c:report_reference_cb() Read Report Reference descriptor failed: Request attribute has encountered an unlikely error
Apr 15 18:31:41 framework bluetoothd[3088]: profiles/input/hog-lib.c:report_reference_cb() Read Report Reference descriptor failed: Request attribute has encountered an unlikely error
Apr 15 18:31:41 framework bluetoothd[3088]: profiles/input/hog-lib.c:report_reference_cb() Read Report Reference descriptor failed: Request attribute has encountered an unlikely error
Apr 15 18:31:41 framework bluetoothd[3088]: profiles/input/hog-lib.c:proto_mode_read_cb() Protocol Mode characteristic read failed: Request attribute has encountered an unlikely error
Apr 15 18:31:41 framework bluetoothd[3088]: profiles/deviceinfo/deviceinfo.c:read_pnpid_cb() Error reading PNP_ID value: Request attribute has encountered an unlikely error

When this happens, I have to remove the paired device and repair it. Which makes it available until the next time. Super annoying.

I tried to pair and connect it via blueman as this used to be a better and recommended way but that also has not helped with anything.
Any help would be greatly appreciated!

1 Like

Random guess on where the bug might be; can you try to stop fwupd.service before you suspend? Does this help?

@Mario_Limonciello I attempted to do this on my Framework 16 and it had no effect. Specifically I found when I move the mouse the mouse is detected but it spits out that error. This does not occur out of resume for me since I’m using fedora 40 and not using sleep but instead after I boot the computer. I’m led to believe that the data that the wireless chip is providing to the bluetooth service after first pairing is just not correct, although I do not have hard evidence to back this up at the moment.

I think you should report it to Fedora bugzilla for investigation and comments from maintainers then.

I’d like to add that I have a similar (same?) problem on my Framework 16. Fedora 40/Bluez 5.75-1 here as well. I’m still trying to find out under what conditions exactly the connection to the BT mouse dies and will probably report again if I have more data.

Yeah the tip with disabling fwupd did not help. It seems to be an issue with the firmware of this wifi chip? My work computer (XPS) which is exactly set up the same way as my framework has 0 problems with this mouse.

I wonder why this is not more widespread. Or the others here also using the MX Ergo by chance?

I am now on Fedora 40 (Stable Updates) channel and am currently still experiencing this issue. My conditions for replication are simply rebooting my framework 16 back into fedora 40 (I am using disk encryption, grub and KDE Plasma). I have to re-pair any bluetooth devices each time I boot the device and it’s getting extremely tiresome. Using Bluez 5.76-1.fc40 specifically.

I sent a bug report with some logs to the kernel-bluetooth mailing list:

We did not yet pinpoint the problem, but it helps to pair the mouse not with the GUI but with bluetoothctl instead.
Start pairing on the device, then:

bluetoothctl
# scan on
[NEW] Device XX:XX:XX:XX:XX:XX your device
# scan off
# pair <XX:XX:XX:XX:XX:XX>

Fill in the correct address of the device you want to use.
This does survive a reboot, though it still disconnects for a few seconds while in use. It will reconnect itself after a few seconds though.

That is a great tip, thank you. Just paired it this way and see how it goes.

For future reference, removing config and reinstalling bluez fixed the issue for me: Logitech MX Master 3 doesn't connect in LE after a reboot · Issue #875 · bluez/bluez · GitHub

None of these workaround have fixed the issue for me. It may survive some reboots and wake-ups but it also still very much still may fail after being awoken or booted-up.

I am having this issue too. Does anyone have a solution on this problem?

Seems like the issue you linked is closed and that a new version of bkuez may fix then issue?

Sounds like downgrading to bluez 5.71 is the only known solution at this time. It was confirmed introduced in 5.72. Newer versions still have the problem. Various Bluetooth devices unable to re-connect after hibernation/reboot · Issue #752 · bluez/bluez · GitHub