FW13-AMD7840U Windows11: Bluetooth mouse loses connection

Hi there!

I have a problem with bluetooth and was looking for some help.

I have a Microsoft bluetooth mouse without a dongle. The mouse sporadically loeses connection with a brief popup: "the last conneceted USB(!) device was not recognized.

After some seconds the mouse stops working and I have to manually remove the mouse from the bluetooth menu and add it again to make it work. Sometimes this has to be carried out several times with weird behaiviours like inverted axis in between. Sometimes it does not work until a restart.

Mouses with dongles work, but I travel a lot for work, so I would prefer one without a dongle. Any Idea on how to fix this?

I tried the following steps:
Re-running the driver package installer to (hopefully) reinstall the bluetooth driver
Replace the mouse with a M240 from logitech

Still the error is popping up once or twice a day.

Kind regards

Aaron
USB Error