I recently received a framework laptop with i5-11th gen as a gift from my brother that was purchased in Germany. Initially, I was excited about it, but my happiness was short-lived when I noticed that the Wi-Fi performance was extremely slow. In fact, my half a decade old phone and laptop performs 10 times better than my FW in the same room. I get 2-3MB speed regardless of my distance to the router, when other devices get up to 50mb effortlessly.
I installed Ubuntu to see if it was an issue with the Windows 10 operating system, but the problem persisted. I even tried using my old MediaTek Wi-Fi card, which didn’t solve the issue. I also tried replacing the antenna cables, but that didn’t work either.
The laptop has an Intel AX210 Wi-Fi card, which interestingly works perfectly when used on another laptop. At this point, I am unsure what is causing the problem. I have ruled out the Wi-Fi card, the operating system, and the antenna cables.
Could it be a faulty motherboard that is causing the issue?
I would appreciate any insights or advice on how to troubleshoot and resolve this problem. Thank you all for your time and support.
Did you double-check that the antennas are securely attached to the wifi module in the computer? Have a look on the Framework support site on how to install/replace the wifi module for info on how to get at the unit and how it’s supposed to connect to the antennas.