System: Framework 16 with AMD Ryzen AI 9 HX 370 & NVIDIA GeForce RTX 5070 12 GB
OS: Windows 11 Pro 25H2 Build 26200.8737
So, I upgraded to the 12GB version of the RTX 5070 earlier this week, and it had been working pretty good (aside from driver issues noted here).
However, after a reboot, I found that the USB-C port on the back of the 5070 stopped working.
I tried different monitors and cables, but none of them worked. So, I think that rules out it being an issue with the external display/cable.
I then plugged my monitor into a USB-C expansion card on the side, and that worked fine.
Device Manager doesn’t show any issues with the 5070. Or any driver, for that matter.
Not sure what’s causing this to stop working. Could I have accidentally pressed a key macro that disables the display? Is there a setting I need to check for that I’m overlooking?
Any help would be appreciated.
[EDIT] Okay, it started working again. I don’t think I did anything, so I’m not sure what caused it to stop working, and what caused it to start working again.
Congrats on the video card upgrade. Contact support so they have a datapoint on what is going on. This might be a new bug that needs to be flushed out or could be something with the new card. Let us know how it turns out!
Type-C DP was working fine earlier today, went to reboot into Windows 11, and it stopped working, showing the exact same signs of “life” that you also had. It’s also still not working after booting back to Fedora 44. I hope that it also magically fixes itself?
This is super annoying for me since I recently moved to my FW16 as my main computer (from an Intel Extreme Edition Nuc), so it’s really annoying that the Type-C DP port just stopped working out of nowhere.
For ctx; I’ve got the 8GB version of the 5070 module, and I’m on a Ryzen 7040 series mainboard instead of the AI 300 series.
So… looks like they’re going to be sending me a replacement for this.
Just to give a recap of everything I did to get to this point:
1 - Confirmed with them that I’ve installed the latest BIOS and Framework drivers
2 - Confirmed there were no pending Windows Updates
3 - Reinstalled the drivers (multiple times)
4 - Scanned for hardware changes in Device Manager
5 - Provided photos of the GPU box (to show it wasn’t damaged in transit), my laptop, the GPU connectors and interposer
6 - Ran DDU to completely clear all Nvidia drivers and reinstall the Framework drivers
7 - Recorded a video to show that the external monitor wasn’t working when connected to the USB-C on the back, but did work through a side port
8 - Confirmed that this issue was only occurring with the 12GB 5070, not the 8GB 5070
9 - Removed the Graphics Module and took various photos of it by itself
10 - Performed a mainboard reset
So… I guess maybe something’s defective with the 12GB 5070 I received? No idea. I guess we’ll see if there are any issues with the replacement when I get it.