Hi,
I setup two brand new Laptops 13 (AMD, DIY) this weekend and am mostly liking the experience so far.
On one of them the screen flickers and shows content where it’s not supposed to be (like the taskbar moves a bit right for a fraction of a second). This happens when logging in for sure and at times while using. For the times it happens during use I have not been able to discover a pattern.
Drivers are up to date and I have also verified the hardware connections are properly fastened.
Topics checked, but not helping to resolve the issue:
Welcome to the forum. Sorry that it’s an issue which brings you here.
Does it only happen when charging?
If you haven’t already, try using the charger / power adapter from your other laptop, just to eliminate the charger as a source.
If it occurs consistently enough when logging in, I’d suggest taking a video of it.
Is there ever any flickering when no charger is connected? I’m not clear on that part.
What OS are you using?
Though, it does feel like a hardware issue to me. Have you contacted support? Note that it may take them longer than normal to get back to you at the moment. See Status of Framework Support (October 24th, 2023). If you haven’t contacted them yet, I’d give them as much information as possible in your initial message and provide your videos, to hopefully speed their assessment of the issue.
Yes, also when not charging it does flicker, but not nearly as much. Though quite annoying it is workable. I’m using Win 11 Pro by the way.
I have contacted support as well, but I did see that they are quite busy indeed. I did that after linking to the videos here, so they have the same information as you and I do. As they are busy, I decided to also use the forum.
Not that it would help, but mine does the same. It’s fine on battery, but as soon as the charger is plugged in, it flickers and tears. I tried three chargers (original FW charger, Dell 65W, Dell 90W PD from my monitor)