Self-Service Email Change

We’re happy to announce that, as of today, you can change the email address associated with your Framework account yourself.

If you would like to change the email address associated with your Framework account, you can do so through your Account Details. Step by step instructions are below;

  1. Sign into your frame.work account.
  2. Click your profile icon in the top right corner and click on “Account details”.
  3. Click “Edit details”.
  4. You will receive an email with the subject of “We got a request to edit your account details”.
  5. In this email, click “Edit account details” which will open a new tab where you need to sign into your account again.
  6. Under “Account email address”, enter the new email address you want associated with your Framework account.
  7. Click “Save changes”.

If you do not have access to the email address currently associated with your account, please go to Framework | Fix Consumer Electronics and submit a support request choosing the “Problem with my account or the website” support request category.

This email change does not affect the email address associated with your community forum account.

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