Hello!
Ich have a problem with my new Framework Laptop 13 (Ryzen). I tried to update my Bios from 3.2.0 (this is the version, the laptop came with) to 3.3.0, because i want to run linux on this machine. This update has some important improvement in terms of linux support. I have Windows installed on my System right now. So the first thing i tried was the .exe file to upgrade the bios. i followed the instructions and executed the file (laptop was charging, secure boot off etc…). the file ran in Windows. Then windows shuts down. When it came back up i saw the following error message:
Update failed!!!
EFI ERROR CODE: 21
Firmware update failed!!!
So. I tought it may be caused by Windows. the next step for me was to format a Fat32 USB Stick with the official instructions of the website and booted from it.
And again… the same error message.
The next thing i tried was to remove my ssd and trie the same thing without it. Same error.
I also took the working windows ssd of my gaming pc and tried the exe again. the same message.
I contacted the framework support, but the didnt answer me yet. I wanted to try asking the community. so maybe you guys have an idea what i could try?