Started getting random black screens

Recently got a Framework 13 AMD and for a few days all was working well, until I started getting random black screens. The screen does not go off totally I can see that it is still lit but black, along with the power button lit up solidly also.

This happens on the latest Fedora 40. I also tested it on Fedora KDE Spin, Ubuntu and openSUSE tumbleweed. However, it does not seen to happen on Windows 11 and on USB live boots of the Linux distros mention, in these cases the problem does not happen.

It never blacks out on boot etc, it is always on the login screen or after login. Sometimes I can go 5-10 mins of usage or more before it happens. And once it does only a reboot solves the issue, if I wait it doesn’t come back from the black screen.

I did look around the forums, I can confirm the issue is nothing to do with magnets causing it to sleep etc. Anyone have any ideas?

I also reached out to support but while I wait for a response thought I would ask here.

Thanks.

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Hi, did you ever resolve this issue? I am having a similar problem with my Framework 16. I am also running Fedora Linux, though I am running Workstation and not the KDE spin. My issue only started yesterday it seems.

No never did, ended up returning everything unfortunately.