Certainly that would be ideal to many.
not safe to do when the administration wishes to frame it as a tax on other countries, not upon people within their own country, and feels offended very easily. And can retaliate against perceived offenses suddenly, seemingly without thought, or consideration for any consequences. And also does not, shall we say, subscribe to the same understanding of some laws and regulations that most people do.
The community post is updated to reflect the last 3 blog post updates (with timestamps)
Why not open the order book for countries that FrameWork does not ship to? I’m in New Zealand and know people that would place an order. Framework also ships to Australia so i’m not sure why would sending to NZ be any different?
it’s a different country right, so it has different customs officials to work with, different laws to comply to, different paper to shuffle etc. Not saying they shouldn’t (esp as a fellow kiwi, though I no longer live there), but it’s definitely a non-zero amount of work.
I noticed that all expansion cards show as “Coming soon” in the store now.
Do you have any estimate when the previously available ones (not the transluscent ones) will be available again?
I’ve written a few posts going into detail about this before, but there are a lot of legal and logistical hurdles that they need to deal with before they can open orders to a new country. It’s expensive and time consuming, especially for such a small team. As a reminder, Framework comprises fewer than 65 employees globally, and in the last 5 years they’ve managed to produce 10 distinct products across 4 product lines. They’ve got a lot going on, especially right now while they’re waiting to ship preorders for 3 products and dealing with the global supplychain shifts.
You may have noticed that some of our Marketplace items are currently waitlisted within the US site, but are available as part of a laptop configuration.
Items ordered as a part of a laptop configuration ship directly from Taiwan and are subject to all relevant tariffs, including those on goods manufactured in Taiwan and China. Marketplace items shipped within the US come from our New Jersey warehouse, which currently holds pre-tariff stock. As a result, these items will be listed at the lower, pre-tariff price.
Currently, our system does not support displaying two different prices for the same item within a single region. We’re actively working on a solution and expect to re-enable Marketplace availability at the pre-tariff price soon. Once we deplete our current stock of each item, we will update the pricing as we re-stock from Taiwan.
All of Framework’s production capacity is outside the U.S. Products are manufactured in Taiwan. Marketplace orders ship from regional warehouses in the U.S., EU and Taiwan. Computer orders ship from Taiwan. Tariffs will only affect the U.S. (and Canada for marketplace parts).
Will the online pricing be fully reflected between different countries? Such as US residents will be paying more for their order than say an Australian resident (due to other countries not having tariffs with import goods from Taiwan?)
Pricing is already based on region, yes.
I know. I just see the idea being floated of moving production to the US and raising the point that tariffs may apply to goods leaving the US as well (depending on a thousand variables). Which I’d rather not have impact my business with Framework.
I just wanted applaud your level-headed and transparent response to a shifting costing landscape. I feel that this shows the same commitment to your mission that all of your other decisions so far have demonstrated. While I am not currently in the market for a new laptop, I am 100% sure that my next laptop will be a Framework laptop. (Having said that, though, I am definitely eyeing off a Framework 12 even though I don’t really need one… 
)
Checking in to see if there is any updated estimate on the timing to get expansion cards back? Or alternatively if anyone knows of an alternative source? I’ve just finished up a Cooler Master build and have verified things are working by stealing the expansion cards from my laptop. But, need a more permanent solution to be able to actively use it.
post is updated.
Updated at 3:41pm PT April 23rd
Earlier this month, we paused the availability of some items in the Framework Marketplace for US customers. We’ve now resumed ordering of those items.
These items are ones that are manufactured in China and on which we currently face elevated tariffs. For items that we already had inventory of in our US warehouse, we’ve kept the original pricing. As we deplete existing inventory and need to import more of each item, we’ll update pricing to incorporate tariff impact. On new items that we are importing for the first time, the initial price reflects tariff impact. We’ll continue to monitor the evolving tariff situation and update pricing if needed. Note that these changes only impact US customers, and customers in other regions retain the original product pricing that we’ve set.
Any chance Canadians can order parts that haven’t crossed into the States?
laptops yes. marketplace parts, no.