let me preface this: i dont know where FW ship from.
but £24 shipping for a usb-C module, silly prices! glad i added all modules to the laptop order (due in November.
i’ve bought similar sized items from a small UK company which shipped from EU to UK recently. maybe £8 postage.
Maybe framework are shipping from a central warehouse but even international shipping seems expensive for small components that should fall in the small/cheap&light jiffy-bag postage tarriff.
I also get the impression that the postage is used somewhat as a deterant of small single-item orders. Its obviously more efficient to add a handful of items into the order to spread the postage costs. easily fixed though and just have a minimum order limit or something if single-order items give an unreasonable ROI.
Having just been through shipping my old laptop via retail courier costs, its almost like Framework dont have a business account for shipping and are paying for it on retail costs. 2KG laptop still only cost me £11 for UK next-day pre-1pm!!
UK’s Royal Mail ‘International Tracked’ offer Max 2kg, 3-4 days, around £9 (https://www.royalmail.com/sending/international). i assume cheaper on business accounts.
The point of shipping isnt to ‘help out’ frameworks operational costs as that should be covered under the item(s) themselves. This should be to cover the packaging and courier costs.
as a new owner, the two obvious things i’ve picked up on are the marketplace postage costs and lack of spare screws as a re-occuring request which i can see being an issue for some.