It’s 30 Euros for me. Which is the same price that I get for almost everything else I buy online. I often buy boardgames and the shipping costs are usually 60+ Euros. Shipping got super expensive nowadays.
I only get cheap (~5 Euros) shipping when ordering from domestic online shops or from Amazon.
Sure, the package is smaller. But as far as I understood it still comes straight from Taiwan.
I didn’t buy all my expansion cards that I might need because I definitely want the ethernet one when it releases. At least that way I will not feel that bad when paying 30 Euros for shipping. Then again, I almost always pay the same or more nowadays.
I just completed an order for merch that I bought from a large YouTube channel with worldwide shipping and ware houses in Europe. And it costs 15 Euros. I live within Europe. Just as a reference.
The shipping charges has been the same since Dec 2021. I did my first order with Framework that month.
Given that the shipping (for the generation 1 laptop purchased) was free, I do not have a problem with the charge for the accessories post purchase. The $9 shipping charge is the same for either a single expansion card or memory stick or a new 12-gen replacement mainboard/processor or a cover/laptop panel.
Great question! Unfortunately, we do not have an update on our pricing currently. At this time, we are still eating some of the shipping cost to ensure everyone is not paying too much (although, we are currently aware that the shipping cost is higher than typical)
Once we have an update, we will be sure to post all about it!
i think a bit less shipping costs would do it without impact the company at all. 30€ for a single (or even 3) expansion cards?! You dont even need a packet for this. No one can tell me that this is what it costs… i mean, everyone knows the size of the cards
On the other hand, i really wish Framework success - so if this is the price…
let me preface this: i dont know where FW ship from.
but £24 shipping for a usb-C module, silly prices! glad i added all modules to the laptop order (due in November.
i’ve bought similar sized items from a small UK company which shipped from EU to UK recently. maybe £8 postage.
Maybe framework are shipping from a central warehouse but even international shipping seems expensive for small components that should fall in the small/cheap&light jiffy-bag postage tarriff.
I also get the impression that the postage is used somewhat as a deterant of small single-item orders. Its obviously more efficient to add a handful of items into the order to spread the postage costs. easily fixed though and just have a minimum order limit or something if single-order items give an unreasonable ROI.
Having just been through shipping my old laptop via retail courier costs, its almost like Framework dont have a business account for shipping and are paying for it on retail costs. 2KG laptop still only cost me £11 for UK next-day pre-1pm!!
UK’s Royal Mail ‘International Tracked’ offer Max 2kg, 3-4 days, around £9 (https://www.royalmail.com/sending/international). i assume cheaper on business accounts.
The point of shipping isnt to ‘help out’ frameworks operational costs as that should be covered under the item(s) themselves. This should be to cover the packaging and courier costs.
as a new owner, the two obvious things i’ve picked up on are the marketplace postage costs and lack of spare screws as a re-occuring request which i can see being an issue for some.