Searched. Decided to start over after disabling secure boot. It was an educated guess, which turned out to be correct.
Installed Windows 10.
Installed all Windows 10 updates.
Changed settings to display only on external monitor.
Changed power setting to Do Nothing after closing the lid while plugged in.
Shut lid.
Came back 3 hours later and it wouldn’t come to life. Clicked keys, clicked mouse, nothing. Case was too hot to handle. Power switch light was blinking.
Held power switch down until light went off.
Started machine. Fan kicked in at high speed. Case cooled down and fan went quiet. I’m concerned I may have shortened the life of the unit.
There’s more. Sleep isn’t working properly.
Remember, device is plugged in and set to not shut down when closing the lid. The lid is kept closed unless circumstances such as not booting force me to open the lid. It’s being used as a desktop replacement.
When the Windows 10 power option to sleep is selected, unit appears to sleep. External monitor goes black.
After me being asleep overnight, click mouse and hit keys to bring unit back to life. Nothing. Unit is slightly warm.
Pressed power button. Unit booted quickly. Of course, the apps had to be restarted and brought back to where they were when sleep was initiated the night before.
I initiated a return request because the 30 days ends today or tomorrow.
To eliminate potential issues with Windows 10 “Modern Standy” (which seems to be causing quite a few issues around here), can you try using a LiveCD of Fedora 35 or some other Linux distro (I personally use Debian sid)? It doesn’t matter if you don’t want to use it as your normal distro, but it might be helpful in separating hardware issues from software issues.
If you want to try out Debian testing (which should have decently up-to-date stuff, especially for testing this), you can use this ISO.
Does the same thing happen if you leave the lid open, in either Linux or Windows?
It feels like what’s happening is that the SSD is overheating and is shutting off for safety (hence the laptop can’t find any boot devices). The main way the Framework stays cool is by venting air up through the hinge (IIRC). If you’re leaving it closed and there’s signficant activity, that might bring the internal temperature up without any easy way to cool it back down.
I left it alone for about an hour. It put itself to sleep without any intervention from me. Instead of finding it asleep, I found it at the empty Boot Manager. Power cycled it and logged in. Thanks to Word’s autosave, I didn’t lose anything.
I had it on a table, and a desk. No carpets or blankets or stuff. At least one of those times, the fan was running, and the case was hot. Maybe it’s the hard drive?
That’s really up to you. Have you tried updating the SSD firmware with the WD utility?
I figured worse case I could throw it into a TB4 enclosure and use it externally so I kept mine.
Win 10
driver bundle installed
brand new, couple days old.
If I close the lid, whether plugged in or not, for more than say 20 minutes?
I open the lid to it rebooted, and a message. Pic as soon as I figure out how.
Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any key
Then Select 'Boot Manager to choose a new Boot
[Ok]
