TPM not recognized in Windows 11 - or is it?

Framework Laptop 13
1

Dear all

I have the strangest problem with my Ryzen AMD Framework - actually since I got it a few weeks ago. I cannot get it compliant in Intune and while running basic troubleshooting, I am encountering the problem that Windows 11 seems to not recognize the TPM while it still does.

Here is what I mean. This is my UEFI:

grafik
grafik983×699 70.1 KB

This is tpm.msc:

grafik
grafik1267×680 130 KB

This is “Device Security” in the “Systems Settings”:

grafik
grafik1284×574 119 KB

This is the PC Checker Tool from Microsoft checking Windows 11 compatibility (yes, running on my Windows 11 laptop):

grafik
grafik639×648 145 KB

… and this is the “Security Processor” (aka “TPM”) setting screen:

grafik
grafik1258×703 108 KB

I reinstalled Windows 500 times. The only thing I did was adding the official Framework AMD Driver pack, no other drivers etc.

I have a Microsoft Support case open - until then, has anyone else encountered this problem?

Thanks
Andreas

2

That Security processor details doesn’t look at all right, should definitely have details of the TPM in it.

Have you tried clearing the TPM?

3

There’s an active discussion about this over in Framework 13 Ryzen - Intune Compliance Issue (Pluton?)

4

Yes I did clear it - it looks like it is a general issue.

Thanks @DHowett ! That is a big relieve - kind of :smiley: