Windows Hello Not Recongizing Camera

Windows 11 Hello doesn’t recognize the camera for face id. Is a driver issue or can it be fixed?

Welcome to the community!

I don’t believe the camera supports Windows Hello facial recognition. That Windows feature requires a camera with specific capabilities. Not just any web camera will work with it.

Looking in part there appear to be 2 types of webcams, A Framework Webcam module and Webcam module 2. Does either support?

The 2nd gen webcam module is for their other laptops. There is a specific webcam module for Framework 12. It is what comes standard and it is the only one available for the Framework 12 at this time.