Charging Cable Sheath

[Azure]

It’s possible you got cables during the time that Framework was experiencing an issue with their supplier. If you’re happy to fix them yourself, go ahead, otherwise support will help you replace them. Hopefully Framework has resolved this issue though.

[SOLVED] Charging cable split and frayed

Note that folks who are seeing the cable fray after normal usage within the warranty period, you should reach out to Framework Support for a replacement cable. We’ve root caused this with our cable supplier and believe that there was a limited number of cables where molding of the sleeve wasn’t done at the optimal temperature. They’ve since adjusted the manufacturing process to resolve this. It is still normal TPE-jacketed cable though, so over heavy use over time, there is risk of the jacket…