Cannot deteched a microphone os any kind

Framework Laptop 13
1

Hello,

I cannot get any audio to work on my computer. All devices seem to be available but no sound can be detected.

  1. onboard microphone, although detected, does not work. We have ensured Microphone is set to have access to everything
    The microphone is detected in Teams and Sound Recording (MS default apps)
    But a test from MS Teams, didn’t take in any sound from it. Yet, it’s showing the microphone is connected

  2. We have tried with another microphone source (AirPods). It’s connected and displaying that is connected with Mic and Speaker. Still having the same difficulties.

  3. We have ran the update of the driver bundle and still having the same behaviour. It would look like there are issues with the sound device and driver on the Framework computer itself.

Anyone got a clue what is going on? Oh, the toggle on the bezel looks just fine.

Thanks,

Charlie

2

What operating system, and version of operating system are you running?

3

Windows 11 Pro, Version 23H2