I have a Framework 13 Gen 12, which I bought about 1.5 years ago. Yesterday, my “D” key starts glitching out, and eventually just stops working completely. Since then, it has worked a few times, but 95% no. It’s just the one key–I tested all the others–so I don’t think it’s a bent pin. I tried reseating the input connector, but that didn’t change anything.
I’m guessing I probably need a new input cover–anything I might have missed before I go and spend $100 on one?
Yes, that’s pretty much over and done!
I’m guessing I probably need a new input cover–anything I might have missed before I go and spend $100 on one?
If it’s just a bad key, you could probably get away with replacing the keyboard only, for $40 instead of $100…
From what I understand it’s a bit of a gamble though, right? If I do just the keyboard and it still doesn’t work, I have to then buy the new input cover as well 
I’m not quite confident enough in my diagnostic skills to take the chance on that!
If the other keys are working, that suggests it’s probably not a problem with the input cover overall. To my mind, the main question is, is installation/repair simplicity worth an extra $60 to you? (more steps and lots of tiny screws versus attaching a single new-input-cover cable)
Will have to weigh the options! Keyboard alone is definitely cheaper 
Thanks so much for the input–glad to know that there’s a stronger possibility it’s just the keyboard.
There are a lot of screws for replacing just the keyboard, and they are tiny and easy to strip. People have said they’re stripped a few even being careful. Even best case, it will take a good bit of time just due to the number of screws. Do consider if it’s worth it.
Just had the same issue with 2x RBG US English keyboards for the Framework 16. I’m not sure the problem is on my end. I contacted support and I’ll report back if they have any insight about this issue.
I had/have framework 16 rgb w key go bad in warranty. support said, put kb on left, right, middle, show mainboard, bottom top side views of laptop, send videos. did twice, more hoops. gave up ordered a Linux kb. It is now failing after a few weeks. Same key. Exact same numb or multityping string of doubleyous. Used in gaming once a week, hold w key for walking no frantic combat, etc. Tired of having to spell doubleyou in chat. Very poor KB’s and is sold for gamers, too.
The “D” key also started glitching in my 16 recently and it appears to be temperature-dependent, as it’s back to normal once the laptop cools down.
I removed the keyboard and the part right underneath the “D” key was still fairly hot - that’s where the plate covering the two heat pipes going to the left radiator is.