Display Port module does not work

Framework Laptop
#1

The monitor shows no signal. xrandr result is the same as if it is not plugged in:

xrandr
Screen 0: minimum 8 x 8, current 2256 x 1504, maximum 32767 x 32767
eDP1 connected primary 2256x1504+0+0 (normal left inverted right x axis y axis) 280mm x 190mm
   2256x1504     60.00*+
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
DP3 disconnected (normal left inverted right x axis y axis)
DP4 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

dmesg shows the following when the module is unplugged/replugged

[54001.582143] usb 3-3: new full-speed USB device number 4 using xhci_hcd
[54001.799771] usb 3-3: New USB device found, idVendor=32ac, idProduct=0003, bcdDevice= 0.00
[54001.799780] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[54001.799783] usb 3-3: Product: DisplayPort Expansion Card
[54001.799785] usb 3-3: Manufacturer: Framework
[54001.799788] usb 3-3: SerialNumber: 11AD1D004E6B2E0E273C0B00
[54001.841082] hid-generic 0003:32AC:0003.000A: hiddev96,hidraw2: USB HID v1.11 Device [Framework DisplayPort Expansion Card] on usb-0000:00:14.0-3/input1
[54001.841118] usbcore: registered new interface driver usbhid
[54001.841119] usbhid: USB HID core driver

So it appears to be detected.

Any idea?

#2

@Mathieu_Zhang did you ever resolve this? I ran into the same issue today. My Display Port has worked for months but it just wouldn’t go today and I saw the same behavior. I luckily had a spare DP Module and using that worked for me so not sure if the module itself just went bad.

#3

Also having this same problem; acts as if nothing is plugged in.

#4

Has this issue ever been resolved? Neither hdmi nor dp are picking up external monitors. I tried all the external card ports.