Expansion cards have gradually become unrecognised

Community Support
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  • OS Windows 11 Pro 24H2

  • Laptop 13, 11th Gen Intel (R) Core ™ i5-1135G7 @ 240GHz

  • If there is no information pertaining to your issue or question, please let us know here: Framework | Support https://frame.work/support

I do not know whether there is any information pertaining to this issue so please forgive me. I have bounced around various links in this site, each pointing to the other, and cannot find any post that reports a problem quite like this one.

My expansion cards have ceased to be recognised in the Framework Laptop. It started with the USB Expansion SDD disappearing from the system, so I took it out and plugged it into the USB C socket on my PC and it works fine there. I ran chkdsk and disk manager on it, and it works perfectly. For a couple of days, it worked if I plugged into the USB A expansion card on the Framework, via a couple of adaptors.

Today, it is not recognised in any socket on the Framework. Neither is the SD explansion card. That one also works on the PC. I think all my expansion cards have become unrecognised on the Framework, but they all work on other hardware, even my Android phone. Therefore, I suspect a hardware problem in the Framework.

Maybe it is drivers? I update all the drivers just before this problem began to manifest. Is there a way of isolating the source of problem, please?

Best wishes

Will

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It might be driver-related. Another possibility is a hardware glitch.

I can’t help with the drivers, but for hardware glitches, this little trick often fixes the issue.

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Wow, that was amazing. Thank you, my laptop now sees the expansion cards and everything is working again! I would never have figured this out, so thank you.

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:laughing: :man_dancing: Glad I could help!

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