Experience with SpareParts

Framework Laptop 13
1

What is your expierence with SparePars?
I try to buy a simple power button within the last 4 weeks, and still not possible to order this.
At this moment, we got a nice electronic trash waiting to be repaired for a month, in business case like us NOT Acceptable!

I love the idea to repair computers by myself and upgrade hardware, but in case ot repair, spare parts must be delivered within 2 days. Otherwise for business solutions is to order at HP oder Dell to get professsional support within 2 days and electronic trash every 3-4 years…

Best reagrds

Stephan

1 Like
2

What region are you in? I see the 1st and 2nd gen available in the US, and the 1st gen available in Europe.

3

We are located in Germany.

Erverytime Intry to order I receive a message, I need to buy a complete Laptop.

Wird.

4

Yep, you’re right. Apologies for the misdirection.

Maybe try reaching out to Support to see if they can source the part for you, or if you are stuck and need the machine, replace the entire input cover. That’s not an ideal solution but might get you back on your feet, then you can replace the broken switch when one does come in stock.

I assume that you already have tried re-seating the cable on both ends of the power switch, as well as those on the input cover?

Best of luck getting things sorted out and working soon.

1 Like
5

The powerbutton for the FW13 is called the “fingerprint sensor” in the shop.

If it is difficult to order from the shop, ask FW support for help. Use the support web page to ask.