Experiencing Issues with Framework Laptop 13 Hinge

Dear Community,

Over the past few weeks, I’ve encountered a concerning issue with the hinge of my Framework Laptop 13. Specifically, the right hinge seems to be developing cracks and gives the sensation that it might break when I close the laptop. It feels excessively tight (which was not the case before).

I’ve attempted to troubleshoot the problem by inspecting the hinge for loose screws or any other abnormalities but found nothing out of the ordinary except for a small white residue on the right-hand side hinge.

Has anyone else faced a similar problem with their Framework Laptop 13? If so, how did you resolve it? Any insights or suggestions would be greatly appreciated.

Thank you in advance for your help and guidance.

Are you still within the warranty period? If you are, open a ticket with Support. If you aren’t, it would be best to purchase a new set of hinges.