As mentioned in this other thread, external webcams also cause system instability on my FW16, whether plugged in directly or through a dock. The posted remedy of disabling the AMD USB Audio Device solved the problem immediately. As the others mentioned, this webcam works fine on other devices. Any chance a Framework rep could weigh in on a potential fix for the drivers? Windows says the current version is 6.0.0.23 (12/07/2023)
Which OS (Operating System)? Windows 11 Enterprise
Which release of your OS System? 24H2
Which Framework product? Laptop 16, Ryzen 7 7840HS, 64GB RAM, 1TB SSD, 2nd gen Webcam module, M.2 adapter board (empty)
Have you made any progress on this? I have the exact same issue with a obsbot USB webcam on the framework 16 and disabling the AMD USB Audio Device fixes it, but then of course no audio is available.
And of course it’s the device of my company’s CTO…
I still have audio on my FW16… Make sure you’re disabling the right device and have the entire driver bundle installed.
In Device Manager, switch to view devices by connection (View > Devices by connection), then disable the device at the end of this path: /ACPI x64-based PC/Microsoft ACPI-Compliant System/PCI Express Root Complex/PCI Express Root Port/AMD Audio CoProcessor/AMD USB Audio Device. Leave the other audio devices alone, and you should be fine.
