Hello all,
I received my FW13 Ryzen 7640u computer the other day. I installed my own 512 GB SSD and installed Windows 11 Pro to a 100 GB partition. I then installed Fedora KDE to the remaining space on the SSD. Now, after choosing Restart from either Windows or from Fedora, after shutting down the OS the system hangs on a black screen with the power button lit. It never progresses back to the bootloader to allow me to start an OS.
Thinking I might have installed something wrong, I wiped the SSD clean and reinstalled Windows 11. Rebooting from Win11 back to Win 11 worked fine. I then installed Kubuntu to see if I would have the same issue. After installing it, same problem.
Cold boot works just fine from both OSes. It’s only when choosing Restart that this issue occurs.
I asked my more knowledgeable Linux friend and he was unable to find out what the issue was.
Windows 11 Pro and Kubuntu 25.04
Kernel 6.14.0-15-generic
BIOS version latest (03.09)
Framework 13 AMD Ryzen™ 7040 Series
I’ve replaced my SSD with a different one that supports PCIe gen 4 x4 and decided to do a fresh install of JUST Kubuntu.
I still have this issue where rebooting from the OS causes the computer to shut down the OS and turn off the screen, but I never get back to the bootloader, the PC just stays with its power on, screen off and never progresses back to the OS.
I have tested my RAM and it seems good. I am using two sticks of 16 GB DDR5 5600.
I also downgraded the BIOS back to 03.08. Same behaviour. I’ve since put it back on 03.09 and there’s no difference.
I’m beginning to suspect I might have a hardware issue?
What order are the partitions on the disk? IIRC it matters. I think I had to have fedora first (at the beginning of the disk) and then windows second
Unfortunately Ive decided to return the computer. >90% of the time the computer fails to reboot no matter what OS, RAM or SSD I have installed, regardless of if I am d”single booting or dual booting. Ive also had a lot of graphical issues in both Windows and Linux, even running the latest BIOS graphical drivers and Linux kernels; it keeps randomly corrupting and garbling the graphics in screen. This happens even in the bootup sequence. Even if these issues can be solved, the computer has proven itself unreliable for long term use. Sad, as I really do want to support this company and its mission…