Framework 13 No Power and No Charging Light

Hey guys.

Just reaching out as I have recently come into a problem with my Framework 13 AMD 7040.

Laptop was working fine and then put it on charge overnight as the battery was getting low and needed it for work the next day. When I went to turn on the laptop the next day, there was no response. Thought I may have forgotten to turn the power adapter on but double checked it and when it is plugged in there is now no orange charging light on the side. When plugged in there is still no response when trying to turn on the pc. Even with the cover removed there is no signs of life or red lights when attempting to turn on.

I have tried troubleshooting it myself from looking at solutions other people have had including checking all connections are plugged in properly, removing the battery for >1 hour, resetting the motherboard, and charging from different ports. I have a newer gen Framework 13 so it does not have a RTC coin so was unable to test if that was the problem.

Prior to all this the laptop was working perfectly and having no trouble at all with it. Nothing else has happened to the laptop during this time either such as drops or and any damage. Have had the laptop for roughly 12 months.

Really does seem like at the moment there are no signs of life.

Please let me know if any other are having this issue or if anyone has any other ideas on the cause of the problem and how to fix.

2 Likes

Hi,
Are you using the original adapter ? Your laptop comes with a 60W adapter, check the specs.

It took me some time to realize I needed a 60W adapter to use the computer while charging. When it’s off, lower-power adapters (20W or more) may work but will charge slower.

Less than 20W (for example, an old USB-A to USB-C cable and older phone power adapter) will NOT charge.

For me, charging from some powerbanks (20W and more) also works, but will work best with USB-C to USB-C cables.