Just some updates:
- I sent it in
- They diagnosed it and said that both RAM sticks failed so they installed new RAM and sent it back to me
- When I got it it still didn’t turn on at all
- They thought maybe they sent it back with the old RAM, but I was able to confirm that they didn’t thanks to all the photos they had me take earlier on.
- Now we’re back to square one: not sure what’s wrong or how to fix.
Coming up on the 1 month anniversary of sending in my original support ticket.