Framework 16 AMD Ryzen AI Max 300 series - Driver bundle doesn’t recognise model

Framework Laptop 16
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Following the Windows OS guide, the driver bundle runs and does nothing.

Checking the temp file that the framerwork installer writes it shows this:

Summary
Failed to find PlatformFamily
  Is Framework: true
  Platform:     Unknown
BIOS Information
  Vendor:       INSYDE Corp.
  Version:      03.04
  Release Date: 11/06/2025
System Information
  Version:      Some(MassProduction) (A7)
  Manufacturer: Framework
  Product Name: Laptop 16 (AMD Ryzen AI 300 Series)
  Wake-Up-Type: PowerSwitch
  SKU Number:   FRAGAGCP07
  Serial Number:-Obscured from miscreants-
  Family:       Laptop 16
BaseBoard Information
  Version:      Some(MassProduction) (A7)
  Manufacturer: Framework
  Product:      FRANMHCP07
  Serial Number:-Obscured from miscreants-
System Chassis Information
  Type:         Notebook

The installer immediately exits.

Extracting the exe to a folder (with 7zip) and running the batch file manually shows the same result.

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It looks a bit like this should be looking for FRANMHCP instead of FRANMFCP (or my platform is that but unrecognised)

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image1514×188 7.97 KB

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There is also a missing greater-than symbol here (I’ve added), which would mean append to the log rather than overwrite the timestamp written on the line above.

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I’m going to alter the script to match my system and run it anyway.

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based on paths in attached screen shot you have downloaded driver package for Desktop not FW 16 AMD AI Framework Laptop 16 BIOS and Driver Releases (AMD Ryzen™ AI 300 Series)

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Oh FFS how did I manage that, been carefully picking the 16laptop links but must have messed up.

You’d have thought I’d spot desktop in the file name…

Thanks for the solve!

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