Framework 16 stuck at 0.55 Ghz after windows sleep mode

Hi,

My framework laptop 16 CPU clock seems to be stuck at 0.55 GHz in some scenarios after I use the computer when it entered sleep mode. The current situations I’ve found to trigger it are playing helldivers 2, opening the search menu in windows, and being on a zoom call. If I restart the computer everything is fine, but it is quite annoying because I like the convivence of shutting the lid to put the laptop to sleep to save battery, but then I open it and it is incredibly slow. Also, this doesn’t change if I plug the laptop in or not or if power saving mode is on or off. My temps are also pretty normal.

My current build is:

Ryzen 7 7840HS w/ 780M Graphics

32 DDR5 5600

Radeon RX770S

Windows 11

Driver info:

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Hi Nathan! Apologies for the delay in my response. We just released an update last night. Would you please visit the link below, ensure both drivers and BIOS are up to date , and see if you still have the trouble? https://knowledgebase.frame.work/en_us/framework-laptop-16-bios-and-driver-releases-amd-ryzen-7040-series-BkeqkVovp

it looks like something went wrong with updating driver page. there is still link to bios 3.05, but page mentions fixed from 3.06. If I copy link and replace 3.05 with 3.6 then I’m able to download the latest bios

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3.05 is the latest stable version out. I’ve escalated the typo and it should be fixed shortly. Thanks for the call out.

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I have just tried both 3.05 and 3.06. On 3.05 I did not notice any difference, however, even more interestingly, on 3.06 the clock speed would do that same thing ranging from 2.10-2.18(ish) GHz. I made sure none of my power/performance settings changed in the update (they didn’t), made sure I didn’t have energy saver enabled and connected to external power, and tested with helldivers 2 (if you’re unfamiliar with the game it is very intensive). It was a little funny seeing higher clock speeds on google chrome lol.

Just noticed the CPU heading down to 0.55 again while using stream deck, although I am not 100% sure stream deck was tied to it. I quit every application I could think of (including background tasks) booted helldivers 2, and still ran at 0.55 GHz.

Another strange thing I started noticing happening is that my RGB macropad doesn’t light up after the computer has gone to sleep, even if I try using the keys to adjust the brightness, change effects, or turn RGB on and off. Upon taking it out and inserting it again it immediately resumes normal function (also works if the trackpad is taken out and put back in).

Hey Nathan. Is this only happening after sleep mode engages? What OS?

From what I have noticed it is only after sleep mode.

I am on Windows 11 Pro, Version 24H2

Thanks Nathan. Would you please do me a favor and shoot a message to support. We may need to take a deeper look.

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I’m experiencing the same issue but doesn’t even seem to coincide with sleep mode. Just unplugging and plugging back the power can cause this to happen. Especially while playing a game.

Is there a work around yet? Sometimes toggling power can fix it but often I need to fully reboot.

Also on Windows 11 24H2

The full rebot used to work for me, but recently it hasn’t.

I am on Windows 11 Enterprise 24H2

Hi All, I recently just began experiences many of these same occurrences. Full reboot doesn’t seem to be quite working for me as well as this no longer seems to coincide with sleep mode.

I’ve been talking to Framework customer support and they believe that the issues lies in the windows system. They are recommending I try a clean install using their guide on a spare SSD. I was just able to get my hands on one, but it is going to be a bit before I can do it as I have files I need to backup first. If anyone is able to give this a test too I would appreciate that.

Hi,

I have not been able to reproduce the problem you describe on my FW16.

I don’t have a RX7700S dGPU and you do.

So, does everyone who can see this 0.55 Ghz problem, also have a dGPU ?

Hm, now that I think about it this issue did start occurring when I got the dGPU. As well as I installed windows without the dGPU so maybe that messed smth up??

I have the same or at least a very similar problem on Ubuntu.
After waking it from sleep, my CPU’s are often stuck at the range of 800 - 1200 Mhz clock speeds.

System Details Report


Report details

  • Date generated: 2025-09-03 07:26:43

Hardware Information:

  • Hardware Model: Framework Laptop 16 AMD Ryzen 7040 Series
  • Memory: 64.0 GiB
  • Processor: AMD Ryzen™ 9 7940HS w/ Radeon™ 780M Graphics × 16
  • Graphics: AMD Radeon™ 780M
  • Disk Capacity: 2.0 TB

Software Information:

  • Firmware Version: 03.05
  • OS Name: Ubuntu 24.04.2 LTS
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: Wayland
  • Kernel Version: Linux 6.14.0-29-generic

Framework just released a new beta firmware update that seems to address this very issue. “Fixed the issue where the CPU was stuck at 545MHz after the system resumed from sleep.”

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